# Unable to add Natwest card to Monzo android app

**URL:** <https://community.monzo.com/t/unable-to-add-natwest-card-to-monzo-android-app/185124>\
**Category:** Bug Reports\
**Tags:** android\
**Created:** [7 October 2025 08:53 UTC](https://community.monzo.com/t/unable-to-add-natwest-card-to-monzo-android-app/185124 "2025-10-07T08:53:21Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![nevla](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/nevla/32/116090_2.png) [@nevla](https://community.monzo.com/u/nevla)\
**Post date:** [7 October 2025 08:53 UTC](https://community.monzo.com/t/unable-to-add-natwest-card-to-monzo-android-app/185124/1 "2025-10-07T08:53:21Z")

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**Issue: When I try to add my Natwest card to the monzo app it does not work. It takes me to the natwest app, i select my card and click confirm, I get a brief screen telling me it will return to the Monzo app, and then I do indeed go back to the Monzo app - except its to the “select a bank” screen rather than the home one. When I go to the home screen the account is still not listed.**

**Details to reproduce: Repeated the steps 3 times, after rebooting phone**  
**OS: Android 13**  
**Device: Samsung S20FE**  
**App Version: 6.45.0**

**Screenshots:**