TSB chat

I have received twice without changing any details. First account and been switched and closed completely in 2022. Returned for the offer in August 2023, got paid in 2024.
Though this account is still open.
I know the people who got lucky with Lloyds (not related) only got other times after they had no left overs with Lloyds.
I don’t know how TSB handles things but I am planning to go for this too. It costs me nothing.

I am in TSB app already logged in but see this.

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Had some genuinely appalling experiences with TSB over the last few days, my card was blocked after an in store transaction and then texted to ask if it was me. I replied Y, their automated reply said my card was unblocked but it continued to decline.

I opened the in app chat multiple times and they would get to the point of asking me if they were me and then leave my on read. I ended up phoning and they asked me again twice in broken english, they just repeat there is “technical issues”. It’s actually insane their bank account just doesn’t work properly

Any other TSB customers not got this email? I am also a Santander customer and got one from there, but weird TSB hasn’t emailed me yet, unless it is coming in batches over a few days.

Not yet for me.

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Nothing for me yet, but it’s TSB so my hopes are low either way.

Does anyone here actively use TSB as either their main current account, or as a backup account?

I closed my TSB account but they still send me letters so hopefully this will close it once and for all :innocent:

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CASS’d out of TSB as I continue to purge my accounts, but left with this..

Looks like it’s live still as can still direct money in and out.

Hmm

It will go after few days

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That’s how it works at TSB. I’ve CASSed out of them a few times and I confirm that the account will disappear after a few days.

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Where do I find the set up direct debits in TSB app?

Move money > scheduled payments having a quick Google.

Nothing there. Asks me to set up a standing order.
Guess I will have to wait for 24th and see if my DD gets paid out.

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What do you mean set up direct debits.

You don’t set up direct debits from a bank.

I set them up with merchants already. More than 7 days, I can’t see them anywhere in the TSB app. Got an email from one of the merchants that one will go out on 24-06-26.
I checked TSB app and none of the DDs I set up are there.

Probably won’t show there until they first collect

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Yeah most really don’t show until the first payment. Some apps show them instantly, but not all.

If you deposit £1k in September and October into any TSB Current Account you’ll be in with a chance to win one of 10 £5k prizes. So just cycle £1k through the account at the end of September and start of October.

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Basically copying monzo style marketing :face_exhaling: