# There is no support for eVisa identity confirmation

**URL:** <https://community.monzo.com/t/there-is-no-support-for-evisa-identity-confirmation/177897>\
**Category:** Help\
**Created:** [17 April 2025 08:23 UTC](https://community.monzo.com/t/there-is-no-support-for-evisa-identity-confirmation/177897 "2025-04-17T08:23:55Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Leo](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@Leo](https://community.monzo.com/u/Leo)\
**Post date:** [17 April 2025 08:23 UTC](https://community.monzo.com/t/there-is-no-support-for-evisa-identity-confirmation/177897/1 "2025-04-17T08:23:55Z")

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There is no way for migrants into the UK to create a new Monzo account in 2025. BRP cards are no longer valid since the beginning of 2025 and there is no support for eVisa identity confirmation. I tried to create an account and there is no way for me to pass the identity check.  
Is there any information when this feature will be available?

[https://www.gov.uk/government/publications/biometric-residence-documents-information-for-financial-providers/residence-documents-information-for-financial-providers](https://www.gov.uk/government/publications/biometric-residence-documents-information-for-financial-providers/residence-documents-information-for-financial-providers)

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**Author:** ![Loau](https://avatars.discourse-cdn.com/v4/letter/l/eb9ed0/32.png) [@Loau](https://community.monzo.com/u/Loau)\
**Post date:** [17 April 2025 08:32 UTC](https://community.monzo.com/t/there-is-no-support-for-evisa-identity-confirmation/177897/2 "2025-04-17T08:32:54Z")

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I don’t remember Monzo ever asking if I was a citizen or had settlement status or anything like that, is that something new?

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**Author:** ![Carlo1460](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/carlo1460/32/122202_2.png) [@Carlo1460](https://community.monzo.com/u/Carlo1460)\
**Post date:** [17 April 2025 08:35 UTC](https://community.monzo.com/t/there-is-no-support-for-evisa-identity-confirmation/177897/3 "2025-04-17T08:35:10Z")

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You’ll have to use another bank.

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**Author:** ![Arnie7](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/arnie7/32/108404_2.png) [@Arnie7](https://community.monzo.com/u/Arnie7)\
**Post date:** [18 April 2025 07:30 UTC](https://community.monzo.com/t/there-is-no-support-for-evisa-identity-confirmation/177897/4 "2025-04-18T07:30:39Z")

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> [@Loau](#):
>
> don’t remember Monzo ever asking if I was a citizen or had settlement status or anything like that, is that something new?

There were issues with this a while back. They wanted ID but also proof that you were allowed to live here.