Hi all, have a quick question and wondered if anyone here had similar experience
Earlier last year on Jun 28, me and two friends had WizzAir flight W95725 from LGW to Malaga delayed by about 6 hours, it was caused by an issue another plane had on the runway
My friend attempted to claim by using some random third party company that he found online, I thought of it as more of a âgive it a go, whateverâ kind of thing because I didnât realise we were legally entitled to anything
I met some people in Poland who actually explained the law and that they had ÂŁ350 payouts multiple times from WizzAir - the company that friend used to claim say they are still trying, wizzair says we have an existing claim if I try to submit the form online
Itâs been over 6 months - am I right to think that they might have pocketed the money?
How do you know? Is there a way to find out why a plane was delayed? Would be interesting to see sometimes.
If you were eligible, it would take WizzAir eons to make payment anyway. It took repeated chasers and threats of escalation for them to pay compensation when we raised a claim, even after they approved it.
No this is just one of the rare occasions that someoneâs come on here and left enough detail to be able to look up what happened.
Itâs this:
Wizz do still have a duty of care though, so you should be able to claim food and (non alcoholic) drinks, but you would have needed to have kept receipts.
In fairness to Wizz they emailed us vouchers to purchase food from the stores at Gatwick, first ÂŁ6 each and then when the delay was extended a further ÂŁ8 each
I have mixed feelings about this. I believe the law is âreasonable expensesâ. I would argue that after a 6 hour delay a food and drink bill of around ÂŁ30 per head at an airport is perfect reasonable.
As theyâre a budget airline I imagine thereâs some psychology going on here. If you tried to claim more you might be successful, but by giving vouchers for such low values theyâre setting the expectation that everything else has to come out of your own pocket. Itâs clever, cheeky and annoying.
I was in Sousse. I only took cash out once at the airport, I donât remember if I got charged, thereâs no charge shown on my Monzo transaction.
One tip I do have - they have a âlawâ against âexporting currencyâ. This turns out to be an outrageous attempt at legalised theft - at the departing airport they search people (thoroughly in some cases) for any cash and will just take it off you if they find any. Donât bring any UK cash with you, theyâll take it! A bit outrageous, thankfully someone warned me about it and I managed to hide mine very well.
Be very aware of scammers. The common scam is that they have people who spot you coming out of the hotel. Then when you get to town and get out of your taxi someone approaches, says your hotel name, claims to be an off-duty member of staff who recognises you and offers to âshow you aroundâ. Just completely ignore them and they go away. Most people were very friendly though!
Wasnât going to bother going abroad this year but the wife is now insisting. Looking at Tenerife as we have good memories there from the early days but when the hell did it get so expensive?
Anarchist
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820
I know itâs a long time since we last went but the prices have almost doubled. The same hotel in 2015 we paid ÂŁ800 for 2 of us is now almost ÂŁ1,500 and the pictures donât look any different than when we went. Also in 2018 we paid ÂŁ1,500 and thatâs now ÂŁ2,700.
