"That's a cool card"


#1

“That’s a cool card” the server said. Then he asked all about Monzo.

I’m at Bluestone Lane in DC. A brilliant little coffee shop. Anyway, he was very impressed by the fee-free foreign transactions and asked me how he could sign up. I told him it was UK-only at the moment.

Monzo, the US needs you :slight_smile::us:


(Simon B) #2

Oh, for sure.

I was in LA for 6 weeks last Dec/Jan, follower by Vegas for a month in April/May to open our office there, with a week in Minneapolis in the middle.

I had comments like that more often than not. And me being me, of course told all of them all about us. The culture in the US in general I think is way more conversational than here, so shop assistants, servers, waiting staff etc will take any opportunity to start a conversation, and it turns out our card is a perfect conversation starter!


#3

And Monzo needs the US. :wink:

I think is being worked on - :soon: (but probably not in 2019). :pensive:

:us: :mondo: :hot_coral_heart:


#4

Oh yeah, definitely more conversational in the US.

I had only one comment on the card though while I was in SF, at a Blaze Pizza (I couldn’t find the card reader… turned out it was a magstripe reader on the side of the customer facing display)…

But it did start a short conversation.


(Simon B) #5

:no_mouth:

I would love us to launch in the US sooner rather than later. It could be that 2019 is ambitious, but… You never know. What I do know is that we have some incredibly smart people whose job it is to figure that out! :raised_hands:


#6

Meanwhile, at the Kwik Fit in Eccles, I got “that’s a bit fookin bright innit?”

I think the sentiment was the same, though.


(Ben ) #7

My local convenience store owner keeps telling me it’s a cool card and marvelling over it!

Although it might an excuse for him to hold my card a bit longer to memorise my card details :joy::man_shrugging:


(Craig A Rodway) #8

I was in B&Q last weekend and the sales assistant at the till said “you’re not going to lose that card are you” :slight_smile:


(Adam) #10

I’ve had that too :slightly_smiling_face:


(Phil) #11

I’ve found many more people in the US will comment on the card, though that’s definitely down to the more talkative/outgoing nature of service industry staff in the US. You could definitely help speed up the process of improving card payment acceptance in the US.


#12

US sales assistants definitely are more chatty. And I get quite a few questions about my card here.

@simonb I’d be happy to come back here during the US launch to spend (Monzo’s) money on my card in order to start conversations :wink:


(Dawid) #13

I’m in NC at the moment and at least once a week people praise the colour of the card! :slight_smile:


#14

Is there anything to stop another bank or credit card company copying the colour of the card?


(Marcus Nailor, Hot Coral Detective) #15

Not sure :thinking:

I do think it would be silly though, because of how widespread monzo is, I reckon people would look at it and still assume monzo :stuck_out_tongue_winking_eye:

Keeping your own brand unique instead of copying exactly what another company has done is pretty important :joy:


#16

That depends if Monzo have copyrighted the colour (like easyJet attempted). http://news.bbc.co.uk/1/hi/magazine/3555398.stm

It would probably be a good idea for Monzo to attempt to copyright their Pantone (or if Hot Coral is just a CMYK colour, then copyright that).

I wonder if the phrase ‘Hot Coral’ is even copyrighted.


(Kieran) #17

Yup lots here https://trademarks.ipo.gov.uk/ipo-tmowner/page/search?id=597127&domain=1


(Is Santa here yet?) #18

Wonder how Starling can use the term coin jar when Monzo have it trademarked? Sure I saw it on a screen shot the other day


#19

Also, HSBC Savings Pots…


#20

Maybe adding the word “savings” modifies it? Or maybe they’re betting Monzo won’t sue?


(Is Santa here yet?) #21

There’s probably lots of clauses about when you can and can’t use those terms