# Text messages

**URL:** <https://community.monzo.com/t/text-messages/24639>\
**Category:** Monzo Chat\
**Created:** [4 October 2017 19:38 UTC](https://community.monzo.com/t/text-messages/24639 "2017-10-04T19:38:20Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![RossA](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/rossa/32/17491_2.png) [@RossA](https://community.monzo.com/u/RossA)\
**Post date:** [4 October 2017 19:38 UTC](https://community.monzo.com/t/text-messages/24639/1 "2017-10-04T19:38:20Z")

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I know that there was a problem with transactions earlier on today and the advice to take another card. Is there a way to differentiate between the top-up card and the CA in the messages sent or do any problems relate to both cards?

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**Author:** ![Feathers](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/feathers/32/45868_2.png) [@Feathers](https://community.monzo.com/u/Feathers)\
**Post date:** [4 October 2017 19:40 UTC](https://community.monzo.com/t/text-messages/24639/2 "2017-10-04T19:40:10Z")

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I think the difference lies in the ‘Monzo Status’ as opposed to ‘Monzo Bank Status’ or similar wording to identify which product the notification relates to.

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**Author:** ![anon95680666](https://avatars.discourse-cdn.com/v4/letter/a/e9a140/32.png) [@anon95680666](https://community.monzo.com/u/anon95680666)\
**Post date:** [4 October 2017 19:43 UTC](https://community.monzo.com/t/text-messages/24639/3 "2017-10-04T19:43:26Z")

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the text message either says

- ‘Monzo status’ for pre paid  
or
- ‘Monzo bank status’ for current accounts

> [@Current Account’s Status Page](https://community.monzo.com/t/current-account-s-status-page/15514):
>
> It turns out there is a Status page for the current accounts - [http://monzo.statuspage.io](http://monzo.statuspage.io) & yes, there is an outage for card payments this morning.

_or_

- prepaid status page

[https://mondo.statuspage.io](https://mondo.statuspage.io)

**well worth subscribing to one or both its a free service from Monzo**

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**Author:** ![RossA](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/rossa/32/17491_2.png) [@RossA](https://community.monzo.com/u/RossA)\
**Post date:** [4 October 2017 19:55 UTC](https://community.monzo.com/t/text-messages/24639/4 "2017-10-04T19:55:37Z")

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Thanks. I’m subscribed to the prepaid card ones but not had a message from the CA so didn’t realise there was a difference.

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**Author:** ![anon95680666](https://avatars.discourse-cdn.com/v4/letter/a/e9a140/32.png) [@anon95680666](https://community.monzo.com/u/anon95680666)\
**Post date:** [4 October 2017 19:56 UTC](https://community.monzo.com/t/text-messages/24639/5 "2017-10-04T19:56:54Z")

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yes me neither until alex pointed it out 🙂 maybe I missed it but surely Monzo should be pointing this out in the sign up process - lol maybe they do and as usual I didn’t read the small print …doh

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**Author:** ![system](https://global.discourse-cdn.com/monzo/original/3X/a/e/aedf2f7852aef6ffcd99f29eac49128cfbd2ecc3.svg) [@system](https://community.monzo.com/u/system)\
**Post date:** [2 April 2018 19:57 UTC](https://community.monzo.com/t/text-messages/24639/6 "2018-04-02T19:57:44Z")

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