# Tesco pay @ pump

**URL:** <https://community.monzo.com/t/tesco-pay-pump/26965>\
**Category:** Monzo Chat\
**Created:** [8 November 2017 13:44 UTC](https://community.monzo.com/t/tesco-pay-pump/26965 "2017-11-08T13:44:02Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![anon52884506](https://avatars.discourse-cdn.com/v4/letter/a/7feea3/32.png) [@anon52884506](https://community.monzo.com/u/anon52884506)\
**Post date:** [8 November 2017 13:44 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/1 "2017-11-08T13:44:03Z")

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IT WORKS!!! ![20171108_134031](https://cdck-file-uploads-global.s3.dualstack.us-west-2.amazonaws.com/monzo/original/2X/f/f1d4696d51e9de7748971dc845faa6e15df03b96.jpg)

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**Author:** ![dafzthomas](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/dafzthomas/32/8267_2.png) [@dafzthomas](https://community.monzo.com/u/dafzthomas)\
**Post date:** [8 November 2017 13:56 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/3 "2017-11-08T13:56:15Z")

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Oh finally!!!

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**Author:** ![anon52884506](https://avatars.discourse-cdn.com/v4/letter/a/7feea3/32.png) [@anon52884506](https://community.monzo.com/u/anon52884506)\
**Post date:** [8 November 2017 14:03 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/4 "2017-11-08T14:03:42Z")

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Seems to be the new machines? Maybe.

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**Author:** ![GalaxyMergirl](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/galaxymergirl/32/15976_2.png) [@GalaxyMergirl](https://community.monzo.com/u/GalaxyMergirl)\
**Post date:** [8 November 2017 14:06 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/5 "2017-11-08T14:06:36Z")

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Pay at the pump is always going to be a problem with cards, because it is so poorly implemented. Have you ever been to the US? Every petrol station there has pay at the pump. Odds of it working? Low… very low. On my last trip, I’d guess I got it to work maybe a quarter of the time, and I tried every time.

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**Author:** ![anon50039658](https://avatars.discourse-cdn.com/v4/letter/a/6de8d8/32.png) [@anon50039658](https://community.monzo.com/u/anon50039658)\
**Post date:** [8 November 2017 14:09 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/6 "2017-11-08T14:09:42Z")

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All credit for this goes to @anon56040506, who convinced Tesco to update all of their machines to accept the card 🙌

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**Author:** ![GalaxyMergirl](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/galaxymergirl/32/15976_2.png) [@GalaxyMergirl](https://community.monzo.com/u/GalaxyMergirl)\
**Post date:** [8 November 2017 14:11 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/7 "2017-11-08T14:11:55Z")

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> [@anon50039658](#):
>
> All credit for this goes to @Louis.cox, who convinced Tesco to update all of their machines to accept the card 🙌

To be fair, Tesco has been making major improvements to card acceptance lately in general… they used to not accept American Express mobile payments (Apple Pay/Android Pay/Amex Pay) but they started doing so this summer!

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**Author:** ![SC95](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/sc95/32/30201_2.png) [@SC95](https://community.monzo.com/u/SC95)\
**Post date:** [8 November 2017 14:15 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/8 "2017-11-08T14:15:23Z")

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Bit off topic but I always wonder what’s the difference between supermarket fuel stations ⛽ and Shell/BP

I use Shell app to pay which is buggy but good

> <https://play.google.com/store/apps/details?id=com.shell.sitibv.motorist>
>
> Shell - Your partner for every journey- Use the app to check your Fuels Reward ® points balance, your transactions and rewards progress.- Find the nearest station with the Shell Station Locator- Keep up to date with all the latest news on Shell promotions, products and services.\*If you are downloading from Puerto Rico please ensure that you change the Country/Language selection to ‘Puerto Rico – Spanish’ before accepting the Terms & Conditions and Privacy Policy.\*\* Have questions, problems or fe...

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**Author:** ![anon93718513](https://avatars.discourse-cdn.com/v4/letter/a/d78d45/32.png) [@anon93718513](https://community.monzo.com/u/anon93718513)\
**Post date:** [8 November 2017 14:28 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/9 "2017-11-08T14:28:49Z")

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> [@GalaxyMergirl](#):
>
> got it to work maybe a quarter of the time, and I tried every time.

@anon56040506 deserves a medal for all his hard work getting card/sort code acceptance in place 🏅

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**Author:** ![rhyshort](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/rhyshort/32/54255_2.png) [@rhyshort](https://community.monzo.com/u/rhyshort)\
**Post date:** [8 November 2017 14:43 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/10 "2017-11-08T14:43:48Z")

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Oh really? I gave up using my AmEx via apple pay at tesco a while back because it would always fail.

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**Author:** ![GalaxyMergirl](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/galaxymergirl/32/15976_2.png) [@GalaxyMergirl](https://community.monzo.com/u/GalaxyMergirl)\
**Post date:** [8 November 2017 14:46 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/11 "2017-11-08T14:46:19Z")

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That was fixed in a software update this summer. McDonald’s has also fixed it, and so has IKEA (didn’t support Amex contactless at all). Really Superdrug is the only remaining issue.

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**Author:** ![Pipefish](https://avatars.discourse-cdn.com/v4/letter/p/6a8cbe/32.png) [@Pipefish](https://community.monzo.com/u/Pipefish)\
**Post date:** [8 November 2017 15:16 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/12 "2017-11-08T15:16:52Z")

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I use the Shell app - it’s brilliant when it’s working.

It went through a really long period in the summer where it logged me out and refused to accept my password or do anything. Their customer services were useless and just repeatedly reset my password even though it was never wrong or forgotten, it still wouldn’t log in. So I had to stop using it.

I really missed it!

Esso have just released their version of the same thing!

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**Author:** ![SC95](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/sc95/32/30201_2.png) [@SC95](https://community.monzo.com/u/SC95)\
**Post date:** [8 November 2017 15:26 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/13 "2017-11-08T15:26:19Z")

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Yeah I know it’s been annoying and still has stability issues but I like the idea and intention, implementation could be much better. Don’t know why these big corporations never get the technology right.

Working better these days though 🙂

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**Author:** ![anon63098479](https://avatars.discourse-cdn.com/v4/letter/a/d07c76/32.png) [@anon63098479](https://community.monzo.com/u/anon63098479)\
**Post date:** [8 November 2017 15:53 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/14 "2017-11-08T15:53:35Z")

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I tried this morning at the petrol station at Tesco and didn’t accept my Monzo card.

I tried using my other bank card which is RBS and worked.

Might just needs to be updated probably.

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**Author:** ![sde1000](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/sde1000/32/1593_2.png) [@sde1000](https://community.monzo.com/u/sde1000)\
**Post date:** [8 November 2017 16:02 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/15 "2017-11-08T16:02:43Z")

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It worked for me yesterday too 🙂

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**Author:** ![nexusmaniac](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/nexusmaniac/32/3193_2.png) [@nexusmaniac](https://community.monzo.com/u/nexusmaniac)\
**Post date:** [8 November 2017 21:40 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/16 "2017-11-08T21:40:18Z")

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Wicked! Now I can grab clubcard points **and** use Monzo without having to go into the kiosk 😂

First world problems? 😜

But seriously, grats to @anon56040506! Glad to see Tesco finally sorted this out 😃

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**Author:** ![anon56040506](https://avatars.discourse-cdn.com/v4/letter/a/e495f1/32.png) [@anon56040506](https://community.monzo.com/u/anon56040506)\
**Post date:** [15 November 2017 09:48 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/17 "2017-11-15T09:48:44Z")

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Thanks! We are certainly getting somewhere, albeit slowly. I am keen to write a blog / forum post on the acceptance journey soon. 😊

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**Author:** ![anon93718513](https://avatars.discourse-cdn.com/v4/letter/a/d78d45/32.png) [@anon93718513](https://community.monzo.com/u/anon93718513)\
**Post date:** [15 November 2017 09:55 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/18 "2017-11-15T09:55:19Z")

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This would be really interesting to read!  
Maybe it would also help demonstrate the extraordinary amount of hard work behind the scenes that goes into making Current Accounts happen?

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**Author:** ![anon56040506](https://avatars.discourse-cdn.com/v4/letter/a/e495f1/32.png) [@anon56040506](https://community.monzo.com/u/anon56040506)\
**Post date:** [15 November 2017 10:25 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/19 "2017-11-15T10:25:05Z")

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I hope so! I think a lot of people would be surprised at how ‘manual’ everything is at a digital bank 💪

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**Author:** ![GalaxyMergirl](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/galaxymergirl/32/15976_2.png) [@GalaxyMergirl](https://community.monzo.com/u/GalaxyMergirl)\
**Post date:** [15 November 2017 10:35 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/20 "2017-11-15T10:35:47Z")

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Yes, please, that would be great! I’d also love to hear technical detail. I’m a member of a travel forum where there’s a lot of speculation on what causes acceptance issues, but we don’t understand everything (commonly cited as believed to be causes issues are lack of 3-D Secure and lack of offline PIN support on many foreign cards).

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**Author:** ![Newneo](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/newneo/32/7236_2.png) [@Newneo](https://community.monzo.com/u/Newneo)\
**Post date:** [15 November 2017 18:19 UTC](https://community.monzo.com/t/tesco-pay-pump/26965/21 "2017-11-15T18:19:42Z")

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Yep happy to say this is working at Tesco now great news!

[Next page](https://community.monzo.com/t/tesco-pay-pump/26965.md?page=2)
