Support chat flow bug, can't speak to support

Issue:
Can’t create a chat with a certain flow

Details to reproduce:
When selecting to chat there’s a flow asking what the issue is about (no ‘other issue’ option btw) when I select transaction, then transaction has been made, then I made the transaction, then I select the transaction and click next it gives an error

It also shows the transaction twice despite only clicking one transaction (see second screenshot)

OS:
Android 14
Device:
Pixel
App Version:
6.10

Screenshots: