Starling Bank Discussion: Part 2

Notifications, continually, not a one off every other day. It was multiple. Even after replacing the card, they couldn’t block the merchants either for whatever reason.

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I CASSed mine when Monzo took me back as I just couldn’t face moving everything by hand :unamused:

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When can you sign back up again? Can’t remember when you said. 6th September for myself I think.

Mines mid November I think.

Just noticed the Upcoming payments section in the Lloyds app, two taps, and shows me in date order what payments are due when on a timeline over the next 30 days.

So will see :sweat_smile:

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The further, the worst merchant info gets :weary::expressionless:

And my Amazon Music still is shown as Prime Video, a year later :expressionless:

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Not used Starling since early in the year (after them being my main bank for years) but the merchant info was one of the worst out of all the accounts I have.

Its weird because it was always so good at first.

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On some merchant logos they just can’t agree :joy:
(shopping at Wilko)

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Don’t know what happened… its getting worse and they refuse to amend wrong merchant names All merchant information such as names, logos are provided by the merchants themselves …there is only way to submit corrections - link to Facebook, which is not accepted by app

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I gave up on Starling ages ago, I won’t close it as you at current can’t rejoin it seems. Overall it feels clunky, I hate “the pulse” circle and the main reason I left is the poor and often incorrect merchant data.

Starling to me feels stagnant and with MAJOR issues that aren’t seemingly being fixed, a bank that can’t open extra or multicurency accounts seems to not be in the best technical health to me. (especially as it’s been a problem for quite some time!) I also feel no explanation or reasoning for this also adds to the feeling that it’s a major technical issue.

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Starling has an ‘extra account’ feature, and they also do Euro accounts.
In any case these are c-level decisions (whether to include these features or not) and not technical problems.

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However at current they can’t open these new accounts for no stated reason or give a timeframe on any fix.

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I’m not sure I would call them stagnant, they just have a different approach.

I would agree that sometimes their logos and information isn’t always as good as it should be, but I’ve seen that happen with other banks, Monzo included. I had Monzo tell me I had purchased from subway , with the logo, when in fact it was a completely different business.

I’ve yet to find the perfect bank, but starlings app maybe a bit dull and boring, but it’s functional and clear and easy to use.

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The reason why they’re getting confused between The Range and Walk though is because The Range bought the cold dead corpse of Wilko’s last year and are in the process of trying to resurrect it.

So, Wilko’s is now just a rebranded Range store. So, it’s understandable that the Merchant data isn’t 100% accurate and I suspect other banks would have similar issues.

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And no more options to increase overdraft…
We are not currently offering increases to overdraft limits.

Starling is a modern firstdirect…

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Wow, thought they were much better than this thread makes out, giving me dozens vibes tbh

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What’s going on with them!?

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Winding down consumer offering and focusing on B2B?

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Could be an app rebuild, maybe the routes for product need to be reconsidered and applications hinder that?

Total guess.

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An application revamp would not go unwelcomed… imo

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The simple app layout is loved by some

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