Who, TSB?
I think itās pretty clear Co-Op is the undisputed champion of the banks.
If only they had a Community forum they could have advertised it there and put it up with their Co-op offers of the week page
Iāve given mine to RBS this year. Mostly because itās the only that hasnāt let me down at all in 2022.
The fintechs are slacking and it starting to show some ugly cracks in their armour.
Can you explain what you mean by this, give some examples?
Not trying to argue or anything. Just interested.
Referring primarily to Monzo and Chase. The apps havenāt been reliable at all in the past year. And if an app only bank has an unreliable app, youāre effectively SOOL.
I generally am finding that whilst the fintechs have, by far, the most technically progressive app based experience, it seems to come at the cost of rock solid reliability, and that, Iām finding, is particularly problematic when itās your only interface for customer interaction.
The RBS app has had no such problems for me. And if it did have, thereās the website, the phone, and the branch network to fall back on.
Itās not an edge case Iāve ever found myself in before, but between Monzoās crashing bug and Chaseās service woes, Iād almost found myself completely isolated from my finances with no contingency. Donāt want to be in that situation again. Iām waiting til April before I make any big decisions, but Iām thinking my main bank will move to one of the big guys. Monzoās role will reduce to a spending card, just like it used to be when fintech life was good. Unless something drastic changes permanently, I think thatās all these app only banks will ever be good for. A spending card. The full bank task is a bit too much to expect them to fulfil. Started to feel like a too good to be true ambition.
Monzo doubles as a really nice budgeting tool as well, and with plus through open banking, I donāt really lose anything by ditching them as my bank.
No decisions made as yet, but thatās where Iām leaning right now.
I take all these awards (why is there so many ābest bankā awards?) with a punch of salt. Plus so much of it marketing spend to get votes.
McN26 has had issues with the Monzo app so I donāt expect them to give a good rating. Everyone (bar one) knows the Chase problems.
But otherwise I think itās such a low bar. Most people wonāt have had any sort of problem with a bank, they put money in, take it out and repeat. All fine and normal. Easy.
Just to be clear, Iāve not left a review for Monzo this year and wonāt be doing! So if they somehow come dead last because someone made a hundred N# accounts, itās not me! Scouts honour!
In all seriousness, when these things come around I personally just rate the one I like the most in that particular moment. I barely bother with the bank awards though. This year is the second review Iāve ever left one since I made my account to vote for N26 that one year they were here. I much prefer the MSE polls and give those more weight because of how they work compared to the other ones out there.
But I think the disparity that always exists between two brands of the same banking entity says it all.
Alan immediately bans N1 through N25. Then N27 through N9999 for good measure.
Cousin Don already made it through with N1612!
For me, I am perfectly happy with my high streets banks because they do exactly what I want them to do easily. Itās obvious they donāt have as many features as Starling and Monzo etc, but I really donāt need them to.
Iāve had no issues with my banks, and I like that if there is an issue with the app, I have other ways to bank.
Itās obviously very personal to everyone, but the challenger banks havenāt done enough for me to make the switch yet.
Iāve asked for my salary to now be paid into my Starling account. Does anyone know roughly when it should show up on transactionās list?
Monzo usually showed on a Wednesday evening for Friday pay.
My Mrs gets paid Fridays and it shows in our joint account Thursday morning. Saying that I donāt think Iāve ever checked Wednesday evening so I could be wrongā¦
It should be similar, but can be different for the first one.
I think itās always been the day prior with Starling. Monzo generally did show as you say the night before.
Thanks for the responses guys, much appreciated
Just had my wages repaid into starling. I got paid today and it showed on Tuesday.
Yeah itās day before.