Starling Bank Chat (Part 2)

As far as I’m aware it is a person reviewing all the videos.

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Damn, log-in requests really are taking a while. I’m currently being told up to 1 hour.

They must literally only have a full team on Mon-Fri 9-5, and a stripped-back team the rest of the time.

Edit: Nahhh. They just bumped it up to 1h30.

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Please tell me you didn’t log out just to test the log in process/speed yet again wasting CS time?

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It’s Jo, of course he did. :joy:

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I didn’t log out just to test the log in process/speed.

Happy? :wink:

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Using their time when it didn’t need to be used? Yes.

Wasting their time? No.

Wasting people’s time would be calling 101 because I sent a photo of my passport to a bank. (Not me but someone else on here recently)

Wasting Starling’s time would be calling them to confirm that their easy saver is for Personal, 18+ accounts only (this, I did actually do lol)

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Or calling a bank just to let them know your salary :wink:

I’d argue those two things are the same

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It was NatWest though. More like TwatWest tbh.

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Shouldn’t you be doing Elf on the Shelf or something?

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Wasting my time reading this nonsense.

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Ah yes, joining in with American Consumerism. My favourite thing.

Not the only person’s time being wasted then as apparently I’m also wasting banks time.

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Just opened my easy saver account so seems like they’re starting to roll out to more people.

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Don’t forget calling them to let them know you’re going abroad that’s a waste of pissing time which HSBC seemed to want you to do for some reason

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First I’ve heard.

I remember having to do that with a few banks years ago :laughing:

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My goof, the link says “notify us of travel”

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I thought that they’d removed that from the menus years ago!

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My mum just got her Easy Saver. Application got approved in ~15 seconds. Really easy to transfer the money into there. It’s nice it shows you how much you’ve earned so far each month, kinda like Monzo.

Now they just need to open it up to Joint and 16-17s accounts.

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I’d never call a high-street bank to go abroad. Mainly cuz they (often) charge fees. Whereas SB/Monzo/FD/Chase UK all let you spend internationally for free, and don’t want to know beforehand.

Even nationwide just say that if you really want to, you can just shove it into an ATM at an airport if you really want to.

I went to Norway and bought multiple things without telling NatWest and they NEVER cared. Not even a “Was this you?” text. Radio silence.