So as some of you know I had SkyQ installed recently and have been delighted with it.
There is however one tiny issue, with some the OnDemand/Boxsets, I get minor pixelation every 10-15 minutes.
Live TV is fine, recording live TV is fine, it’s just the occasional boxset which has a minor glitch every now and then.
Sky are saying it’s down to my broadband, however this cannot be the case because its 70mb downstream and never goes down. Netflix/Prime etc all stream fine in 4K.
Sky boxsets aren’t techincally " Streaming " – Because you download the boxset to your box and then watch afterwards.
I’ve tried a reboot, i’ve tried changing HDMI cables and nothing seems to sort it.
It’s also no use getting an engineer out for such a small issue, especially as we’d have to sit there waiting for a glitch which could take upto 15 minutes.
On the Sky forums there are others with this problem, one of them has even had replacement boxes/engineer visits to no avail.
I know it sounds petty but i’m paying good money for my Sky and want it to be flawless.