Single transaction mistakenly categorized as repeating in predictions

Issue: I made a one time £10 transaction to ee.co.uk but the app gave me a notification saying it detected a recurring transaction and it will start predicting it every month.

Details to reproduce: Pay £10 to EE (or maybe any other mobile provider?) and look out for the recurring transaction notification
OS: Android
Device: Pixel 3
App Version: 4.4.0

Screenshots:

Go to payments > scheduled, find the EE one and untick the “repeating payment” toggle.

1 Like

It’s done this to me a few times for a few companies. Strangely it also did this for Currys when I bought a new washer

1 Like

My partner has this for a pub called the telegraph. Every time she spends it marks it as the newspaper and tries to make it recurring

1 Like

Seen this a few times on Twitter, the O2 mostly. People complain that O2 have set up a direct debit without consent and tag all these silly companies.

I always comment and say use your initiative, turn off repeating payment, problem solved…. :roll_eyes:

2 Likes