🇸🇬 Monzo in Singapore [Wiki]

This is a wiki crowdsourced by the Monzo Community to help you travel with Monzo.

Just like Wikipedia, anyone can edit it to help out others. If you have any tips or feedback for visiting Singapore with Monzo, please feel free to edit this guide. You can also add a comment or question below — someone will then incorporate your comment into the main text below and then delete your comment. To create your own “Monzo in …” guide if one doesn’t already exist, just copy this template into a new post and write away!

Safe travels! :wave: :airplane:


Currency

Singapore uses the Singapore dollar ($, SGD)

Card usage

Card acceptance is generally really good. Contactless is present in many, but not all places.

ATMs

There aren’t any charges for withdrawals. ATMs are prevalent.

Payment and withdrawal limits

All Monzo cards have some payment and withdrawal limits. To check yours before you leave, go to your Profile section of the app and tap on Limits

Crowdsourced merchant data

Transaction notifications aren’t delivered immediately when on Wifi, you may need to to open the app and refresh the feed, in order to view them.

Miscellaneous

In terms of public transport- they use a card called EZ-Link, which works like the Oyster card. You can use Monzo to pay for a temporary EZ-Link and you get a deposit back on the card at the end of it. EZ-Link can be used on buses, trains, and some taxis.


To edit this guide, just tap the pencil icon below. Alternatively, add a reply with your comments and someone from the community will incorporate your suggestions into the guide and then delete your comment.

1 Like

Just posted this over at 🇸🇬 Monzo in Singapore [Discussion]

I just got charged s$5 on my Monzo debit card after declining the automatic currency translation for DBS (as in, I opted to pay in local currency). The wording on the screen did not say I would be charged the “access fee” so please withdraw from DBS on your Monzo debit carefully. I am going to see if I can take a picture of the screen where it asks about the translation (it says it will charge s$5 for the translation only) and put it here to see if it mentions a general s$5 fee (but I read it pretty carefully and wouldn’t gave accepted the fee had I known it was coming).

Recommend we update the ATM fees part of the guide to reflect that some ATMs are charging an access fee. I will find out if more charge this fee and also find out if I just misunderstood the message or if it was actually unclear by going through on another DBS machine. I’ll also withdraw on a different machine as UOB at Bukkit Timah where I tried was faulty.

I had the same issue as @adamdunkley when I withdrew from a POSB ATM. There was no indication that I was to be charged the S$5 fee, and in the end the Monzo app showed me that the total amount withdrawn was S$5 more than the actual amount I selected to withdraw.

For information, POSB is now a subsidiary of DBS.

Hi guys

Going to Singapore from Malaysia tomorrow does anybody know any free ATMs I can use to withdraw cash please?

Help is appreciated as always

Lewis

Just got back from Singapore, no issues for me using the card, withdrawals worked as expected as well with no added fees.

1 Like

Off to Singapore and Malaysia in a few months and was wondering if anyone has been recently and had any issues using Monzo?
Undecided whether to go solely Monzo or take another card aswell

Thanks

New to This

Singapore you’ll have no issues - Malaysia some ATMs you’ll need to enable mag stripe withdrawals in settings.

Malaysia is more cash orientated than Singapore so keep that in mind.

When using the subway in Singapore don’t use the ‘NETS Only’ machines for tickets/topup as it won’t work.

TTJJ- Thanks for the information

Taxi and restaurants didn’t 100% accept. I found that you had better chance of success by asking them to do contactless transactions for example in cabs. Monzo customer services advised to enable mag stripe.

Hi Tom

Thanks for the information,

New to this

I’m in Singapore now, as we speak, and the only “problem” I’ve had, was trying to pay for a riverboat cruise and Monzo saw it as a dodgy transaction & froze my card, so I paid with another one. Turned the magstrip on & not had a problem since

Thanks Jill for the update much appreciated and yes sounds like a plan.
Can I ask is your card still frozen or did you get it sorted.

Regards

New to this

I sorted it straight away, just went to the “Unfreeze” button. Oddly enough, we (me & other half) were in a queue this morning & the man in front pulled out his Monzo card! Talk about a talking point! He said that some of the big banks here had charged him to withdraw cash, but we bought some with us so not had that problem. If the cashier gives us a wierd look, we just say we’re paying with “Master” and they’re right as rain. Some places even give discounts for paying by MasterCard

Thanks for the update Jill

Regards

New to this

1 Like

You’re welcome, enjoy your holiday