No, selecting a payment defines the time period. Nothing more.
Thank you. Is that the same if an incoming payment is recognised as āSalaryā? I.e, we always have to set the total spend amount regardless of whether our salary is paid in?
If you set a budget, all he figures are in your control. If you donāt it runs off the value of the money in the account.
Got it, thank you.
Hi everyone,
This thread is getting off track. Itās designed to be a place where people can ask questions, and the most recent question has been resolved. Please letās leave that as it is so this thread can continue to be useful to those who need it!
Thanks.
Edit: a note to say that Iāve removed several posts above.
Hi,
So, what I understand is that we should just let the Banks keep on charging those fees when legally speaking and humanely speaking those can be avoided and it wonāt cost them an arm and a leg. As I understand Monzo is an Independent Bank and also it is a Bank for the People, so, why canāt Monzo intervene either through a Public Inquiry, Televevised Debate or any PR tactics so to help those at the bottom of the ladder which is always mostly the case. I understand there are Laws and Regulations but when Injustice and Deceit is committed especially towards Customers who with their money is running the Business and paying for the staffās wages. I may be wrong because I am not an Economist, Accointant nor do I work in any Financial Institutions and so I sincerely apologise for any inconvenience caused. I thank you in advance for your time and understanding. Happy New Year 2019.
kind Regards,
Antoine Cyril Englebright.
Hi there,
I like the idea of the savings pots and it being locked but i prefer a bit more of a protected option of not having access to these funds rather than just being able to contact customer services or closing the pot to get my funds back next day, i have a 30 day notice account with Aldermore and a 14 day notice account with Securetrustbank but both of these i am unable to send funds to or receive money back is this being worked on at all? will the savings pots potentially have these features in the future, if they did i would happily move all my savings to this
They are planning more savings integrations in the future so this could well happen
Hi very new to monzo. Iāve got this card as someone suggested it in a group for travel abroad. How does it work for charges etc for paying for things? Used a pre travel card and was charged Ā£13 for two transactions when I was in Prague.
Thanks
Welcome!
You donāt get charged to use the card in transactions abroad. There is a fee for withdrawing > Ā£200 in a 30 day period: https://monzo.com/blog/2018/01/04/atm-fees-january/
Other than that, use it abroad as you wish ā no hidden fees.
Hi! Iād like to track where my Monzo card is. I ordered it around 2 nights. Iād just like to ask if you could track where it is? That would be of great help! Thank you!
I wouldnāt be surprised if itās with you tomorrow. If you donāt have it by Monday night then send inapp chat a message so Monzo can check and re-order if needed
whereās inapp? sorry. pretty new with these things.
No problem! Itās help tab and then at the bottom - chat with us link
Iāve noticed using the app the security is only protected by my fingerprint, is there any additional security I can use to prevent unauthorised access? I know I could log out & simply login as and when I need to use the app, but I guess I wouldnāt get any notifications.
My main banks Halifax app I have to confirm three digits from my security password. It also times out after XX amount of time. Mondoās app doesnāt seem to do that ā¦or am I missing something here?
At the moment I have the app locked by my phoneās app locked via pattern unlock (as well as my fingerprint.
Hi
Is Monzo working on a account login page for its website? If so is it going to be two factor authenticated?
thanks
Hi
Newbie againā¦i do have another questionā¦
Obviously being a digital bank the main wall of contention is that there is only this forum a email address, phone number and chat for communicationā¦obviously its hard for people including myself to potentially switch my main account over to Monzo as there is no physical entity that i can interact with you on should there be a issue with my account or touch wood you dont but have a application failure where my account cant be accessed.
Im a newbie to the monzo account and love it - instant notifications on transactions - savings pot - round up for savings. The above is my only issueā¦obviously your backed by the FSCS but in the real world is only some piece of paperā¦
I suppose my question is - is it worth posting on your website a little more on how to access yourselves or a protocol in case of a emergencyā¦ and how in relation to the FSCS do they know what money is in your bank account at any point in time in order to refund itā¦
Sorry for the ramblingā¦and the depthā¦
Newbie again - promise last post for nowā¦
Definitely think that joint savings pots only (no joint current account) are a good step forward as couples these days tend to keep seperate finances but want a joint savings account to do savings.
dont know if this is already in progressā¦
Donāt believe thereās any plans to. This has been discussed at length on here will try and find relevant thread!