Simple Questions Thread (Newbie friendly 🙂)


#463

Thanks very much!


( related to Monzo CEO, Investor in Monzo ) #464

developer access here

https://developers.monzo.com


(Scott) #465

Just created a community account here using the same email I use on my Monzo account. Is there a way to link the accounts? Just invested in monzo and want the new badge! Thanks!


(Tom) #466

They’re going to do a batch updating of investor badges later :+1:


(Scott) #467

Awesome! Thank you :slight_smile:


#468

What impact does routinely freezing and unfreezing my card do? To avoid unwanted criminals making use of my card I have considered leaving it in a frozen state until I want to use it. Is the achievable or even desirable?


(If there's the wrong end of a stick, you'll find me holding it.) #469

You can freeze and defrost your card as often as you like.

There’s not really any need to. If a criminal steals your card and makes purchases, you’ll be able to contact Monzo and get your money back. It’s basically Monzo’s money they’d be spending.


((╯°□°)╯︵ ┻━┻) #470

Once you’ve frozen your card I think you can still use Google/Apple Pay, so you could keep it frozen permanently if you wanted and use that? :thinking:


(Jeff) #471

Is there a way to categorise cash spending and not only transactions direct from the Account?


#472

I’m afraid not at the moment. You can categorise ATM withdrawals, but at the moment you can’t break a transaction down further unfortunately.


(Jeff) #473

okay thanks for the prompt reply!


(Mike Byrne) #474

Hi There…my android has given up on me so phoneless for a few days…how can I activate my new Monzo card? The online banking on my desktop mac is pretty limited


(Is Santa here yet?) #475

Not sure. Your best bet would be to email help@monzo.com or send it through the web app. They’ll be able to advise


(Rob Scott) #476

Hey guys, first post so be kind.

My question is around Categories and setting them every time. I often buy a quick drink or my lunch at work however it gets categorised as General, each time I have to go into the purchase and change the category. Is there a way to set this so it defaults to Food each time? It’s really not a massive issue at all, just wondered if it’s me missing something obvious! :thinking:


#477

Hmm, once you have changed it once for a certain retailer it should stick on what you changed it to (unless you change it again yourself).


(Jeff Estandarte) #478

Hello,

We are looking for banking alternatives and we’ve found that your banking services suits our new UK Limited Company.

We are interested to know the following

  • Can we get a GB(pound) bank account straight away for new UK Ltd company?
  • Is there any mandatory material needed when the owner is not from UK but from Finland?
  • Are you also able to create business account from companies outside UK like Estonia or Ireland?

Hope to hear from you soon.


(Is Santa here yet?) #479

Monzo do not have business accounts at the moment. Possibly in the second half of next year though


(Ben ) #480

You’re not the only one interested / patiently waiting for it, Jeff :smile:


(Robin John Scotter) #481

Hi

I’m in Australia and have some AUD in cash which I want to put on my uk monzo card …how do I do it and what is the cheapest way

Thanks

Robin


(Is Santa here yet?) #482

You’d have to put the cash into an Australian bank account and then use transferwise to send it to your Monzo account