# Server error

**URL:** <https://community.monzo.com/t/server-error/53067>\
**Category:** Help\
**Created:** [28 November 2018 09:29 UTC](https://community.monzo.com/t/server-error/53067 "2018-11-28T09:29:21Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![Punmanuk](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/punmanuk/32/28048_2.png) [@Punmanuk](https://community.monzo.com/u/Punmanuk)\
**Post date:** [28 November 2018 09:29 UTC](https://community.monzo.com/t/server-error/53067/1 "2018-11-28T09:29:22Z")

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Trying to use my card…keeps getting declined…trying to transfer money comes up with Monzo server error…  
Any one else having this?

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**Author:** ![LeeLee](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/leelee/32/103485_2.png) [@LeeLee](https://community.monzo.com/u/LeeLee)\
**Post date:** [28 November 2018 09:32 UTC](https://community.monzo.com/t/server-error/53067/2 "2018-11-28T09:32:44Z")

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Same. Trying to move some money from pot to make online purchase, I get the server message.

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**Author:** ![Rat\_au\_van](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/rat_au_van/32/49103_2.png) [@Rat\_au\_van](https://community.monzo.com/u/Rat_au_van)\
**Post date:** [28 November 2018 09:33 UTC](https://community.monzo.com/t/server-error/53067/3 "2018-11-28T09:33:01Z")

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Used my card half an hour ago with no problem and status page looks ok

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**Author:** ![Punmanuk](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/punmanuk/32/28048_2.png) [@Punmanuk](https://community.monzo.com/u/Punmanuk)\
**Post date:** [28 November 2018 09:33 UTC](https://community.monzo.com/t/server-error/53067/4 "2018-11-28T09:33:48Z")

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So it’s just not me then…I was worried

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**Author:** ![anon95680666](https://avatars.discourse-cdn.com/v4/letter/a/e9a140/32.png) [@anon95680666](https://community.monzo.com/u/anon95680666)\
**Post date:** [28 November 2018 09:33 UTC](https://community.monzo.com/t/server-error/53067/5 "2018-11-28T09:33:50Z")

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doesnt seem to be any problems according to the status page apart from Cops

you can sign up free for status updates at the top right to keep you informed by SMS when there are outages

[https://monzo.statuspage.io](https://monzo.statuspage.io)

as I typed a message came through on my phone 🙂 "some card payments and bank transfers may fail "

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**Author:** ![Punmanuk](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/punmanuk/32/28048_2.png) [@Punmanuk](https://community.monzo.com/u/Punmanuk)\
**Post date:** [28 November 2018 09:34 UTC](https://community.monzo.com/t/server-error/53067/6 "2018-11-28T09:34:17Z")

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Question is I need access to money in a bit…what should I do

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**Author:** ![anon97446564](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@anon97446564](https://community.monzo.com/u/anon97446564)\
**Post date:** [28 November 2018 09:34 UTC](https://community.monzo.com/t/server-error/53067/7 "2018-11-28T09:34:41Z")

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Same, trying to make payments to other people fails with error, sorry unable to make payments. Please try again in a moment. Also can’t transfer to a pot. I have this issue and so does my wife.

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**Author:** ![Sachaz](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/sachaz/32/28064_2.png) [@Sachaz](https://community.monzo.com/u/Sachaz)\
**Post date:** [28 November 2018 09:35 UTC](https://community.monzo.com/t/server-error/53067/8 "2018-11-28T09:35:19Z")

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Text message just arrived saying there’s issues

[https://monzo.statuspage.io/incidents/b8vmdh4xhmky](https://monzo.statuspage.io/incidents/b8vmdh4xhmky)

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**Author:** ![anon66744169](https://avatars.discourse-cdn.com/v4/letter/a/9dc877/32.png) [@anon66744169](https://community.monzo.com/u/anon66744169)\
**Post date:** [28 November 2018 09:35 UTC](https://community.monzo.com/t/server-error/53067/9 "2018-11-28T09:35:30Z")

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Same, this is not working right now. Got to fly in a couple of hours and need to use it, pff what a pain.

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**Author:** ![jaisullivan](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/jaisullivan/32/103235_2.png) [@jaisullivan](https://community.monzo.com/u/jaisullivan)\
**Post date:** [28 November 2018 09:35 UTC](https://community.monzo.com/t/server-error/53067/10 "2018-11-28T09:35:33Z")

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Text just sent saying there are issues.

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**Author:** ![Rat\_au\_van](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/rat_au_van/32/49103_2.png) [@Rat\_au\_van](https://community.monzo.com/u/Rat_au_van)\
**Post date:** [28 November 2018 09:35 UTC](https://community.monzo.com/t/server-error/53067/11 "2018-11-28T09:35:45Z")

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![image](https://cdck-file-uploads-global.s3.dualstack.us-west-2.amazonaws.com/monzo/original/3X/7/5/75f918740425ba6762b6260b06872a65a337390c.jpeg)

![image](https://cdck-file-uploads-global.s3.dualstack.us-west-2.amazonaws.com/monzo/original/3X/9/c/9ca0642709633661a0e077f5a652fa2ad64531a5.png)

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<div class="post-metadata">

**Author:** ![Rat\_au\_van](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/rat_au_van/32/49103_2.png) [@Rat\_au\_van](https://community.monzo.com/u/Rat_au_van)\
**Post date:** [28 November 2018 09:49 UTC](https://community.monzo.com/t/server-error/53067/12 "2018-11-28T09:49:05Z")

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Fixed now

![image](https://cdck-file-uploads-global.s3.dualstack.us-west-2.amazonaws.com/monzo/original/3X/4/5/455d56b12990b0ca0d2f859338e83339aa1764e1.jpeg)

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<div class="post-metadata">

**Author:** ![anon97446564](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@anon97446564](https://community.monzo.com/u/anon97446564)\
**Post date:** [28 November 2018 09:49 UTC](https://community.monzo.com/t/server-error/53067/13 "2018-11-28T09:49:31Z")

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Just started working for me, I’ve been able to make payment to another monzo user and transfer to a pot

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**Author:** ![redshift](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/redshift/32/36651_2.png) [@redshift](https://community.monzo.com/u/redshift)\
**Post date:** [28 November 2018 10:11 UTC](https://community.monzo.com/t/server-error/53067/14 "2018-11-28T10:11:36Z")

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That was quick 🤓
