Really sorry for your inconvenience! The timing of your payment towards the end of the working day was somewhat unfortunate and is something we’re already working on improving.
I work in our fraud squad and so have passed this feedback on directly to the squad
The reality is today, that no-one wants to wait for anything… everyone is so instant. I remember being 7 years old and I waited nearly three weeks for some Frosties Pack of magic cards to come through the post.