Samsung lost damaged


(RENUKA MARLEY) #1

Hi I have damaged my phone before I upgrade now all other phones cannot be updated due to Ios platform. Can you upgrade my account without a mobile, please?


(Danny) #2

e-mail support help@monzo.com they should be able to help


(Jolin) #3

You could also download the Monzo app on iOS and update from there.


(Alex Sherwood) #4

This issue has been resolved by the team via direct message.