Salary recall time frame?

Hello :wave:

So I’ve been notified that my work have sent my salary to monzo… However… Because it was the last payment they needed to recall the payment sent in order to work out the holiday pay etc before they sent it back to me…

Do we know how long monzo takes to send payments back when they are recalled as its currently been a week and the turnaround for the HR at the business Is 24 hours… I did think they would’ve sent it ASAP with them being an efficient bank but if I can be given a time frame that would be handy?

You should message them using in app chat, it sounds like something for a specialist.

I’m unsure about a BACS payment but a Faster Payment could take quite a while to recall.