Fair - my old job was in open banking product dev and starling’s API’s were always a trouble maker 
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Well - just got £75 in complaint settlement from Revolut…
They messed me around on a “delight” cashback offer where you are meant to get 1% cashback for a month - 2 months with no cashback in sight - woeful, contradictory service - but didn’t expect to get that much!
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Maybe theyre acting like a bank now and recognising inconvenience and financial losses in their goodwill 
Not sure I’ve seen many have a fair outcome with Revolut.
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In fairness - with all of the complaints I’ve put in they have paid out something. Missing referral, incorrect ATM charge, holding a payment up etc. But this is the biggest compensation, a well written complaint with dates and agents names goes a long way…
Their complaint department are miles better than customer service…
Still leaves a sour taste - can’t help thinking what would happen if something mission critical went wrong. So they’ve gone back to being a fronted card provider for me now, much like Plutus…
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Excuse my ignorance, what’s fronted mean? Just a spend and nothing else?
Yeah, perhaps it’s my lingo, but I mean the real money sits elsewhere and I use their card services to spend for some purpose having topped up as much as I’m comfortable with. Perhaps Curve and Currensea would be better examples as you don’t have to add funds - but similar logic applies…
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Fortunately it takes 30 seconds.
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I’ve had to verify a payees details once or twice! Their age and address, quite odd…
My took a bit longer
Was no records about my employment saved.
Surely, I did provide it last time 
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I presumed it was always a blank form when completing instead of storing info from last time to ensure everything matched this time round, or can be updated to reflect current status not previous.
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That is strange, presumably they would have no way to verify that unless it’s another Revolut account.
Maybe someone with that name is on the sanctions list and they are seeing if it’s the correct person or not.
Maybe! They were both external Monzo accounts
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Annoying it’s not closer 
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I’ve had a Revolut account since about 2018 and I have never used it. I take it most generally use it for the odd spending etc?
I was using it for everything but simplicity took me to Starling for now.
Once joint accounts launch and it becomes a bank, other half will be invested then probably move everything across.
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Had my salary in there for 9 months. Had no issues really, bar some annoying CS here and there but back to using it as a spending/travel card now as wanted a bit less “noise” with my day to day finances.
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I was hoping for
“designs and prototypes for the future app will be shared and feedback gathered”
As Revolut app is approaching 9.0, it could be all new design as it was with 8.0 
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Letter gone to the CEOs of all E money institutes, does seem to have been sparked by Revoults audit
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Quite a scathing letter - “either get into gear or we’ll shut you down” was the summary I got.
Although, it did lead to the question - Surely the FCA should’ve seen this coming a long way away and thought a few years back how it would handle such as large EMI better. Hindsight and all that
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