I think it would be great if there was an option to easily retry a standing order.
I know you could just send a bank transfer manually, but being able to send the correct amount with the correct reference etc… with a couple of clicks would be great.
This is how I think it could work:
- Standing order fails.
- Notification comes through saying that the standing order failed because you didn’t have £x in your account.
- A dismissible feed item appears (like the ones for failed direct debits) saying “failed because you didn’t have £x”
- Clicking on this feed item displays all the details of the standing order and has a button for “Retry standing order”.
- Clicking the “Retry standing order” button sends the bank transfer and replaces the dismissible feed item with a feed item for the bank transfer (like 3D secure).