Had my account for a year now, I just received a message requesting more information about the business, what we do, where we trade, types of business we trade with etc…
Is this an annual thing? Anxiety has kicked in that my account will suddenly be closed as the message ended with ‘if you don’t supply this information we will suspend or close your account’ - I obviously supplied the inform and before anyone ask’s this was via the app and not to a random email.
They also do this for personal, seemingly randomly asking asking for more information like job title etc.
As long as what you said matches what you previous transactions have been and you’ve not now changed your business activities to something that’s against the terms and conditions I wouldn’t worry.