# Remote Work uk **URL:** \ **Category:** General Chat\ **Created:** [15 August 2019 00:30 UTC](https://community.monzo.com/t/remote-work-uk/76554 "2019-08-15T00:30:09Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Fire](https://avatars.discourse-cdn.com/v4/letter/f/67e7ee/32.png) [@Fire](https://community.monzo.com/u/Fire)\ **Post date:** [15 August 2019 00:30 UTC](https://community.monzo.com/t/remote-work-uk/76554/1 "2019-08-15T00:30:09Z")
Hi, How often do you open up opportunities for remote customer service representatives? I see currently you are registering interest. Thanks in advance ---
**Author:** ![Ordog](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ordog/32/22446_2.png) [@Ordog](https://community.monzo.com/u/Ordog)\ **Post date:** [15 August 2019 12:20 UTC](https://community.monzo.com/t/remote-work-uk/76554/2 "2019-08-15T12:20:58Z")
I don’t think they have a set agenda, they just hire as and when they need to. For example, they recently hired a bunch of people because they had a surge in new customers thanks to a TV ad campaign. You’re best of signing up for notifications on their careers page so it will alert you when new positions open up 🙂 > **[Careers at Monzo](https://monzo.com/careers/)** > > Monzo are building a smart bank on your smartphone and we need your help to create the bank of the future. ---
**Author:** ![Fire](https://avatars.discourse-cdn.com/v4/letter/f/67e7ee/32.png) [@Fire](https://community.monzo.com/u/Fire)\ **Post date:** [17 August 2019 03:30 UTC](https://community.monzo.com/t/remote-work-uk/76554/3 "2019-08-17T03:30:41Z")
Oh, I see. Thanks for the reply. They are still recruiting on the agency boards but would prefer to work direct for the company as agency work is not as secure. ---
**Author:** ![Chapuys](https://avatars.discourse-cdn.com/v4/letter/c/e9a140/32.png) [@Chapuys](https://community.monzo.com/u/Chapuys)\ **Post date:** [17 August 2019 04:43 UTC](https://community.monzo.com/t/remote-work-uk/76554/4 "2019-08-17T04:43:01Z")
Monzo used to recruit remote Customer Service quite often but they put that on hold over the last year or so and have been prioritising hiring for their call centre in Cardiff. At some point they may go back to remote hiring but I’m sure it hasn’t been for a while so there is nothing set in stone as @Ordog states. ---
**Author:** ![Rat\_au\_van](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/rat_au_van/32/49103_2.png) [@Rat\_au\_van](https://community.monzo.com/u/Rat_au_van)\ **Post date:** [17 August 2019 05:27 UTC](https://community.monzo.com/t/remote-work-uk/76554/5 "2019-08-17T05:27:51Z")
There have been a lot of remote staff hired in the last year ---
**Author:** ![Chapuys](https://avatars.discourse-cdn.com/v4/letter/c/e9a140/32.png) [@Chapuys](https://community.monzo.com/u/Chapuys)\ **Post date:** [17 August 2019 05:33 UTC](https://community.monzo.com/t/remote-work-uk/76554/6 "2019-08-17T05:33:02Z")
I thought they only reopened thier listing for remote hiring in June because of Cardiff? And even now it only states they are only allowing expresses of interest. ---
**Author:** ![Fire](https://avatars.discourse-cdn.com/v4/letter/f/67e7ee/32.png) [@Fire](https://community.monzo.com/u/Fire)\ **Post date:** [17 August 2019 06:22 UTC](https://community.monzo.com/t/remote-work-uk/76554/7 "2019-08-17T06:22:03Z")
That’s interesting. Can you expand on the connection between June and Cardiff? Thanks. ---
**Author:** ![Chapuys](https://avatars.discourse-cdn.com/v4/letter/c/e9a140/32.png) [@Chapuys](https://community.monzo.com/u/Chapuys)\ **Post date:** [17 August 2019 06:40 UTC](https://community.monzo.com/t/remote-work-uk/76554/8 "2019-08-17T06:40:17Z")
I’ve been following remote working very lightly over the last year as I’m debating a career change but other than Monzo halting the hiring of remote working earlier this year (I found the forum link) to focus on Cardiff. > [@Monzo COps - Join Us!](https://community.monzo.com/t/monzo-cops-join-us/48798/207?u): > > Hi all, We know this is disappointing news, and we’re sorry to those of you that were waiting to hear back on your next steps. Like we said in the email, we’ve decided not to hire any more COps to work remotely for now. We’ve readjusted our forecasts a bit and we’re focussing on growing out our team in Cardiff. So we don’t think need more remote folks just at the moment. If you’ve applied to work as a remote COp, and Cardiff works as an option for you, please do let us know and we can transfe… I don’t know much really other than the current listing on the website which I believe popped back around June according to the date on @josh7’s post . > [@Customer Support Quality & Response Times](https://community.monzo.com/t/customer-support-quality-response-times/68946/111?u): > > They just recently closed the job opening on the careers page for COps in their Cardiff office but re-opened applications for remote COps. I’m sure they have a constant flow of applications for COps and can hire as they need. Hopefully, @cookywook or @simonb could elaborate more. ---
**Author:** ![danbeddows](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/danbeddows/32/60964_2.png) [@danbeddows](https://community.monzo.com/u/danbeddows)\ **Post date:** [17 August 2019 06:59 UTC](https://community.monzo.com/t/remote-work-uk/76554/9 "2019-08-17T06:59:21Z")
AFAIK there’s been remote opportunities available at all times in the year that normal COp hiring has been available. I know about 10 people that have started working for Monzo remotely this year as COps that have been hired at slightly varying periods of the year. ---
**Author:** ![Rat\_au\_van](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/rat_au_van/32/49103_2.png) [@Rat\_au\_van](https://community.monzo.com/u/Rat_au_van)\ **Post date:** [17 August 2019 09:04 UTC](https://community.monzo.com/t/remote-work-uk/76554/10 "2019-08-17T09:04:25Z")
Yep. It was about 3 months ago that I was looking but unfortunately they’ve changed the hours you need to be available so it’s a complete non starter now because of childcare Think it said Cardiff on the ad because that’s where you train but when I read the details it was Cardiff or remote ---
**Author:** ![anon35477550](https://avatars.discourse-cdn.com/v4/letter/a/87869e/32.png) [@anon35477550](https://community.monzo.com/u/anon35477550)\ **Post date:** [17 August 2019 11:06 UTC](https://community.monzo.com/t/remote-work-uk/76554/11 "2019-08-17T11:06:33Z")
I start work on 26th August as a remote COp. I understand they have recruited a lot more and the advert was open for at least a month. ---
**Author:** ![EuanM](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/euanm/32/39840_2.png) [@EuanM](https://community.monzo.com/u/EuanM)\ **Post date:** [18 August 2019 23:18 UTC](https://community.monzo.com/t/remote-work-uk/76554/12 "2019-08-18T23:18:32Z")
Tip @anon35477550 if you use your Monzo email it will show your Monzo staff 👍 ---
**Author:** ![Fire](https://avatars.discourse-cdn.com/v4/letter/f/67e7ee/32.png) [@Fire](https://community.monzo.com/u/Fire)\ **Post date:** [19 August 2019 05:33 UTC](https://community.monzo.com/t/remote-work-uk/76554/13 "2019-08-19T05:33:58Z")
Congrats! 🙂 ---
**Author:** ![Fire](https://avatars.discourse-cdn.com/v4/letter/f/67e7ee/32.png) [@Fire](https://community.monzo.com/u/Fire)\ **Post date:** [19 August 2019 05:35 UTC](https://community.monzo.com/t/remote-work-uk/76554/14 "2019-08-19T05:35:28Z")
That sounds hopeful. Thanks. ---
**Author:** ![Fire](https://avatars.discourse-cdn.com/v4/letter/f/67e7ee/32.png) [@Fire](https://community.monzo.com/u/Fire)\ **Post date:** [19 August 2019 05:50 UTC](https://community.monzo.com/t/remote-work-uk/76554/15 "2019-08-19T05:50:48Z")
@Chapuys Thanks for that. ---
**Author:** ![anon35477550](https://avatars.discourse-cdn.com/v4/letter/a/87869e/32.png) [@anon35477550](https://community.monzo.com/u/anon35477550)\ **Post date:** [19 August 2019 08:27 UTC](https://community.monzo.com/t/remote-work-uk/76554/16 "2019-08-19T08:27:23Z")
Cheers Euan! I completed the on boarding process last week, so just waiting on access to email, slack etc 😍 ---
**Author:** ![Ollieclews](https://avatars.discourse-cdn.com/v4/letter/o/e47774/32.png) [@Ollieclews](https://community.monzo.com/u/Ollieclews)\ **Post date:** [2 September 2019 17:37 UTC](https://community.monzo.com/t/remote-work-uk/76554/17 "2019-09-02T17:37:17Z")
I applied back at the beginning of August just before they closed the Remote COP’s posting and changed it to expression of interest. Still waiting to hear anything from it, just a couple of automated thanks for your application emails. Hopfully I’ll hear something soon! 😃 ---
**Author:** ![Jackiemc](https://avatars.discourse-cdn.com/v4/letter/j/c68b51/32.png) [@Jackiemc](https://community.monzo.com/u/Jackiemc)\ **Post date:** [16 July 2024 08:25 UTC](https://community.monzo.com/t/remote-work-uk/76554/18 "2024-07-16T08:25:26Z")
Hi all, There is currently a fraud prevention advisor role available which i have experience of. It says on the details its based in London which i live no where near but on the description of the job it says UK remote. Can some please confirm if this is a remote based job or not (can’t travel to London). Thanks in advance. ---
**Author:** ![Carlo1460](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/carlo1460/32/122202_2.png) [@Carlo1460](https://community.monzo.com/u/Carlo1460)\ **Post date:** [16 July 2024 08:53 UTC](https://community.monzo.com/t/remote-work-uk/76554/20 "2024-07-16T08:53:44Z")
[https://job-boards.greenhouse.io/monzo/jobs/6085186](https://job-boards.greenhouse.io/monzo/jobs/6085186) ![IMG_7354](https://global.discourse-cdn.com/monzo/original/3X/7/3/73ef7c327118454c2f484d76c5895ee28325f268.jpeg) It literally says at near the top of the ad. Fairly sure a requirement for a fraud prevention role is keen eye for detail… ![IMG_7355](https://global.discourse-cdn.com/monzo/original/3X/f/f/ffc00c15f9db317df3dd199816490fac687ee079.jpeg) Customer facing roles don’t have the joy of being based in the London office. It’ll be remote. ---
**Author:** ![Jackiemc](https://avatars.discourse-cdn.com/v4/letter/j/c68b51/32.png) [@Jackiemc](https://community.monzo.com/u/Jackiemc)\ **Post date:** [16 July 2024 09:17 UTC](https://community.monzo.com/t/remote-work-uk/76554/23 "2024-07-16T09:17:49Z")
Yeah i do have a keen eye for detail you obviously not looking qt what am looking at its says London as the location as shown before you click on the advert whereas others say London, Remote etc Internet|236x500](upload://qL9MjOkNoF45A00qbGyWKd02jNg.jpeg) [Next page](https://community.monzo.com/t/remote-work-uk/76554.md?page=2)