Regarding switch

Hi
I know how to switch from one bank to another. My question I get carers allowance paid in. But in another bank. Do I need to inform CA about different bank account, as account change. Thanks

If you use the current account switch service then it will automatically redirect the payment but it’s a good idea to let them know your new account details as well. Keeps things tidy with their records

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It depends what you mean by “another bank”. If this other bank is the one that you’re switching to Monzo then your Carers’ Allowance will automatically be redirected to Monzo.

If it isn’t the one that you’re switching to Monzo then your Carers’ Allowance will continue to be paid to this other bank and you’ll need to arrange for the payments to be redirected yourself.

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I have CA paid into starling. Now want it paid into Monzo. Been trying all day well 10-2 to get through to let them know Bank account number change. No one answers. Thanks for answering

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Can you not update your details online?

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