Reducing the cost of debit card top-ups

[jzw95]

You can get statements, but at the moment you have to request them through in-app support and have them posted to you. Proper support for statements where you can download them at will from the app is coming (by some definition of ‘soon’!).

Requesting paper statements

Statements are currently what I’d call “internal quality” at this stage. If you require a statement for reasons such as a loan or mortgage application, please let support know your exact requirements and we will produce one for you. Be aware that this may take some time as there is only one person producing them during the weekdays in the day only. Full, self-serve statements are on the way as part of a revamped export feature.