Having explicitly asked both companies, via social media and the respective in-app support, and receiving the standard generic response, I’m not sure what else we’re supposed to do? It’s fine saying ‘just DM Tom’ (or Anne, in Starling’s case), but they’re unlikely to reply, in my experience. No idea who Megan is, unfortunately, so can’t ask her.
I’m sure it is actually imminent this time, but the point was more the fact that they’ve been saying the same thing for months, promising features which aren’t anywhere near being released.
EDIT: I completely understand about companies not wanting to commit themselves to something, but at least have a realistic response (ie end of the year or something), rather than just teasing ‘very soon’.