# Queue bump fault **URL:** \ **Category:** Help\ **Created:** [12 April 2017 18:18 UTC](https://community.monzo.com/t/queue-bump-fault/8206 "2017-04-12T18:18:35Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![anon547204](https://avatars.discourse-cdn.com/v4/letter/a/a6a055/32.png) [@anon547204](https://community.monzo.com/u/anon547204)\ **Post date:** [12 April 2017 18:18 UTC](https://community.monzo.com/t/queue-bump-fault/8206/1 "2017-04-12T18:18:35Z")
Hello. I have referred two friends using my link to bump up the queue. They have downloaded the app using my link but my queue position has not been moved. Please could you assist. Thanks ---
**Author:** ![Jkb114](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/jkb114/32/1385_2.png) [@Jkb114](https://community.monzo.com/u/Jkb114)\ **Post date:** [12 April 2017 19:23 UTC](https://community.monzo.com/t/queue-bump-fault/8206/2 "2017-04-12T19:23:47Z")
Drop an email to [help@monzo.com](mailto:help@monzo.com) ---
**Author:** ![simonb](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/simonb/32/78198_2.png) [@simonb](https://community.monzo.com/u/simonb)\ **Post date:** [13 April 2017 02:32 UTC](https://community.monzo.com/t/queue-bump-fault/8206/3 "2017-04-13T02:32:40Z")
Hey Harry! Drop me a DM with your email address if this hasn’t been fixed for you yet πŸ™‚ ---
**Author:** ![JBirdV1](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/jbirdv1/32/5545_2.png) [@JBirdV1](https://community.monzo.com/u/JBirdV1)\ **Post date:** [13 April 2017 06:27 UTC](https://community.monzo.com/t/queue-bump-fault/8206/4 "2017-04-13T06:27:01Z")
Actually i wonder what happens if you give a golden ticket to someone who is already in the queue? ---
**Author:** ![alexs](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/alexs/32/2443_2.png) [@alexs](https://community.monzo.com/u/alexs)\ **Post date:** [13 April 2017 06:37 UTC](https://community.monzo.com/t/queue-bump-fault/8206/5 "2017-04-13T06:37:03Z")
They can still be used by users in the queue πŸ™‚ ---
**Author:** ![JBirdV1](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/jbirdv1/32/5545_2.png) [@JBirdV1](https://community.monzo.com/u/JBirdV1)\ **Post date:** [13 April 2017 17:38 UTC](https://community.monzo.com/t/queue-bump-fault/8206/7 "2017-04-13T17:38:46Z")
Oh well there you go! Asked and answered. ---
**Author:** ![anon1592210](https://avatars.discourse-cdn.com/v4/letter/a/97f17d/32.png) [@anon1592210](https://community.monzo.com/u/anon1592210)\ **Post date:** [16 April 2017 13:21 UTC](https://community.monzo.com/t/queue-bump-fault/8206/8 "2017-04-16T13:21:30Z")
Hi Simon, Im having the same issue. I refered my sister and she signed up, but I have not been bumped. My email is [arjunpankhania@gmail.com](mailto:arjunpankhania@gmail.com) ---
**Author:** ![ChrisBeldam](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/chrisbeldam/32/69477_2.png) [@ChrisBeldam](https://community.monzo.com/u/ChrisBeldam)\ **Post date:** [17 April 2017 08:17 UTC](https://community.monzo.com/t/queue-bump-fault/8206/9 "2017-04-17T08:17:56Z")
11k people in the waiting list? When I did it last November there was only 2k ---
**Author:** ![anon38211169](https://avatars.discourse-cdn.com/v4/letter/a/34f0e0/32.png) [@anon38211169](https://community.monzo.com/u/anon38211169)\ **Post date:** [19 April 2017 08:54 UTC](https://community.monzo.com/t/queue-bump-fault/8206/11 "2017-04-19T08:54:23Z")
We’re firing through the list at the moment, dispatching a couple of thousand a day, so while the list might have grown, no should be waiting long for a card! πŸ™‚ ---
**Author:** ![anon43815040](https://avatars.discourse-cdn.com/v4/letter/a/7ea924/32.png) [@anon43815040](https://community.monzo.com/u/anon43815040)\ **Post date:** [14 September 2017 14:31 UTC](https://community.monzo.com/t/queue-bump-fault/8206/12 "2017-09-14T14:31:35Z")
Hi, have same issue. Emailed two times to suggested email address- nothing. Could you please assist ---
**Author:** ![simonb](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/simonb/32/78198_2.png) [@simonb](https://community.monzo.com/u/simonb)\ **Post date:** [14 September 2017 18:41 UTC](https://community.monzo.com/t/queue-bump-fault/8206/13 "2017-09-14T18:41:03Z")
Hi Dinara, that should be sorted for you now πŸ˜€