Question about the future of Monzo's community

Bring back Vine, I say :wink:

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Not sure if you’re referring to my comment @gmclean, but I would imagine there are people who would perhaps like to get involved with the community but don’t because they feel uncomfortable.

Thanks for the super interesting and comprehensive reply. It’s fascinating to see the evolution of the community over time and thinking about the future.

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Ah, awesome answer @cookywook - I find the micro-communities really cool.

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You won’t be waiting long…

Byte is the future

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For anyone who’s contemplating downloading Tik Tok, don’t if you value your time… :sweat_smile:

It literally sucked an hour out of my day in what felt like seconds :upside_down_face:

A post was merged into an existing topic: We’re working on a new look for the Monzo app

There is one and it’s such a different ‘vibe’. I’m a member and I like browsing through the posts, but much prefer the discussion here on the forum.

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I agree. My response was to this post:

I was asking if you had examples of different platforms.

I find the idea of platforms really interesting. Basically anything can be a community platform!

Like, every social media channel is essentially a community platform. Where we have very clear threads and boards here on the forum, you can see parallels with this with replies and comments on socials.

A lot of brands include “conversation starters” as a large part of their social content, and it’s not so different to what we have here on the forum. We’ve been trying to do it more ourselves (here’s a fun recent one.

But then there’s always a place for more traditional online communities, with structured conversations. Forums and online message boards may feel a bit ‘90s’, but they’re still hugely popular. Just look at Mumsnet, TheStudentRoom, or the MSE forums. They’re huge!

Bit of a brain dump, sorry. But tl;dr - anything can be a community platform?

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See here:

https://community.monzo.com/about

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The question about how to scale community activity as Monzo grows and grows is one we’ve been talking about the whole year I’ve worked at Monzo!

We’re glad the forum continues to grow, and we expect it’ll become a valuable resource for US users in the same way it has been for UK ones.

As @cookywook said, part of the answer is focussing on micro-communities, and another part is thinking about new channels we can use to reach people, and expanding the idea of what community is. Social media is one way to reach different audiences and deliver on our values of transparency and empowering people to manage their money better; and so is something like our Better Banking Matters campaign.

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