✅ Push notification when pay-at-pump pre-auth amount changes

Thanks for that, clearly my searching skills aren’t up to scratch!

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Want this so much!

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We’re working on this! :eyes:

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This has been a big issue for me which I wish my current bank did. Can’t wait to try this out myself!

Great to hear!

Will the same functionality be brought to foreign currency transactions on Android?

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Do you mean, that currently we grey out the amount on iOS until it’s final? We’ll be making this consistent on Android at the same time. :+1:

(Currently the Android engineer on my team is on holiday, so you might see this small change on iOS before you see it on Android! :blush:)

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@tjvr are you showing these for all non-settled transactions, or is it based on a defined list of merchants, the MCC or some other metric?

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Great to hear!

The “Amount Pending” text is specific to Pay at Pump, because for that MCC there are rules about when the merchant will tell us the final amount. :fuelpump:

For old-style pumps, the merchant takes a £1 authorization, and then we get the final amount in a few day’s time at presentment.

For new-style pumps (which you should start seeing in the UK soon; they’ve worked this way in the EU for a while), they’ll take a £99 authorization. The merchant then sends us a “completion advice” message within 20 minutes with the final amount.

We’ve added a short message to the apps explaining both cases. Hopefully this should make it clear why the petrol station has taken £99 from your account. :blush:

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You can see why it’s taking so long to roll out over here and why retailers are so scared of it with headlines like this doing the rounds:

Your daily reminder that newspapers poison discourse

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Oh dear. Sounds like some banks still don’t support completion advices, then. Not really the merchant’s fault! :disappointed:

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Just to confirm, will they still work if you don’t have £99?

In my experience you need the £99 in the account for it to authorise the pump so unless there’s that money in the account you can’t refuel.
Which, tbh, is a total pain in the backside as it gets closer to Payday and there’s not £99 left to play with for paupers like myself.

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I have seen some pumps (Tesco I think) give you the option to set a maximum amount before you start - I’m not sure if this makes a difference to the pre-authorisation amount.

However, I usually use Esso and their app to pay. This allows you to pay with Apple Pay and set a maximum amount which does only authorise this value before updating shortly after.

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From @daniel’s excellent write up: https://medium.com/@danielchatfield/pay-at-pump-4857a382ccf7

The new rules

  • The machine attempts to authorise the maximum amount that it wishes to allow the customer to pump (typically £99 or £100).
  • If the customer doesn’t have enough money the bank issues a partial approval for what they do have.
  • The machine lets the customer pump whatever was authorised
  • Within 20 minutes the machine sends an auth advice to the bank telling them how much was pumped which allows them to release any excess hold on the card.

Under these rules:

  • Someone can still use pay at pump if they have less than £99 in their account
  • Excess holds are released within 20 mins (and usually almost instantly)

Is that still correct? So essentially you don’t have to have £99 in your account?

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Yup, Daniel’s writeup is totally correct :+1:

If you only have £42 in your account, then only £42 will be authorised, rather than £99. (Note that this is assuming you don’t have an overdraft turned on!)

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Will the solution cover online groceries? I regularly shop online with Tesco and for some reason they charge me £2 and then charge me again for the full amount as a separate transaction.

This sounds like an active card check which, from what I understand, is slightly different.

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Nice to see this in the app. Will we get a notification when the amount changes?

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