Prompted to set up Apple Pay even though I have (iOS 11.4 on iPhone X)

(James Haworth) #1

Issue: Occasionally prompted to set up Apple Pay even though I have. Normally, Settings screen shows ‘Card added to Apple Pay’ but this disappears as if it has somehow ‘forgotten’ I have enabled it. It seemed to fix itself before but right now, it’s still in this state.

Details to reproduce: Not sure, it seems random.
OS: iOS 11.4
Device: iPhone X
App Version: 2.2.0 #418

Shown after I open the app…

(Justin) #2

Thank you for sharing. So it’s clear to Monzo this hasn’t impacted just one customer, I thought it would be useful for me to confirm I saw this as well this morning, in spite of already having set up Apple Pay

(Hugh Wells) #3

Thanks for reporting this :raised_hands:

Does this persist after deleting and reinstalling the app? :thinking:

(James Haworth) #4

I’ve just tried this and it does persist.

(Andre Borie) #5

Noticed this as well on my side. iPhone 8 on iOS 11.4.