Just a quick FYI, the prepaid card waiting list is taking longer than the week it’s been for the last few months — we’ve had a delay on the next batch of prepaid cards and so it might be up to two weeks, with nobody being unlocked in the next few days. Shouldn’t be a long term issue — more cards on the way and we’re catching up with the backlog as quickly as possible!
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Is there a general issue in card production? I remember you had issues with the current account cards…
Nope, two totally unrelated issues The prepaid one is very unusual because we’ve obviously been doing it for years now — the current account card is much more expected, because it’s so new.
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You make sound old now!
The prepaid card accounts are now closed to new applications so this issue should not re-occur!