Just a quick FYI, the prepaid card waiting list is taking longer than the week it’s been for the last few months — we’ve had a delay on the next batch of prepaid cards and so it might be up to two weeks, with nobody being unlocked in the next few days. Shouldn’t be a long term issue — more cards on the way and we’re catching up with the backlog as quickly as possible!
Is there a general issue in card production? I remember you had issues with the current account cards…
Nope, two totally unrelated issues The prepaid one is very unusual because we’ve obviously been doing it for years now — the current account card is much more expected, because it’s so new.
You make sound old now!
The prepaid card accounts are now closed to new applications so this issue should not re-occur!