Hi, not sure if anyone has had the same problem but for the last few weeks I had an issue with pots not unlocking automatically on the set date.
I’ve been using this method for months to control my spending: I lock money in a pot, with an unlock date set on the Friday, where I ‘withdraw’ a set amount and then re-lock the pot until the following Friday.
However for the past few weeks there has been issues. Today’s example: my pot is set to be locked until Friday 11th (today), however it’s 7.41am and the pot is still locked.
I know I can close the pot and recreate it, but it’s annoying and defeats the purpose. Any suggestions?
I thought it was supposed to unlock at midnight on the day you set it but I’m now wondering if I’m confusing myself. I cannot find any documentation on this frustratingly, as the guidance on locked pots on the website from Monzo is awfully vague.
here’s an idea, if you have another bank account just setup a SO for the weekly amount if it’s the same amount and setup a bills pot, at least that way you know you will have access to the money on that day instead of wondering when the pot will be open, and i believe pots unlock on the day and time you lock it example i lock it today at 10am for a week so probably will open by 10am on the day it supposed to be open
I’ve never used one of these, but does it auto unlock and effectively turn into a normal pot on that date? Or on that date does it allow you to open it?
That closes the pot altogether which is annoying… as you then have to recreate it completely. It’s not supposed to function like that, or at least it didn’t used to! Been using this system for months and only started noticing problems a few weeks back…
Is there any possibility the time/date on your iPhone are set manually? I have to imagine all of this Pot stuff is Server side… But on the off chances it’s not that’s the only reason I can think of that behaviour…