Hi, Iām due to get my card on Saturday and I got it initially as a recommendation from Martin Lewis for preloading euros. How do I do this. What is the best and cheapest way to use the card abroad (in Portugal)?
You just load it with Ā£Ā£Ā£. Once in Portugal you can use it in ATMs to withdraw ā¬ā¬ā¬ out use it as a standard payment method for ā¬ā¬ā¬ purchases.
There are no fees from Monzo and you get the MasterCard exchange rate which is pretty good. You just have to make sure you pay for everything in Euros (not the shots own conversion to GBP) and avoid ATMs that charge a fee themselves.
you need to make sure you are a verified user to use the card in foreign ATMs.
The card, although a prepaid card is just the same to use as a normal debit card - i.e. can use for contactless payments or insert into POS machine with your PIN number. - always chose pay in local currency for POS terminals and ATMs - some parts of Portugal donāt seem to want to use POS terminals and prefer cash for some reason
The card can be ātopped upā instantaneously using the app with WIFI connection from your registered debit card that you used for your initial top up - so donāt ācarryā too much balance on your card at any one time just in case you lose it
Always useful to carry some cash with you - which can be withdrawn from ATMs once in Portugal if youāre brave enough to trust the card and carry no cash when you leave for Portugal - I usually carry about ā¬100 on me when I go on holiday from previous hols - you will get a better rate in Portugal rather than exchanging in UK post office travel agents etc as its commission free and gets the mastercard rate of the day when you withdraw from a local ATM
Always carry another bank card with you just in case
you can find further information about Portugal by searching āPortugalā using the frying pan top right of screen
Off to Madeira on Thursday. Only just got my Monzo card. Was it easy enough to find an ATM that doesnāt charge ? We are staying at a hotel by the coast near Funchal.
Used my Monzo card during my recent stay in Lisbon. Had no problems with it at various restaurants and shops. Didnāt try using an ATM. No issues to report, no fees and exchange rate was favourable.
Just got back from 2 weeks in Portugal. Monzo card was accepted everywhere that accepts regular debit/credit cards. Very impressed with the awesome rates. Spot rate every time.
One time the bill I was paying was more than what I had on my card, however, I quickly opened the app, transferred enough money (all took about 20 seconds while the waiter was standing there) and then instantly was able to pay the bill. So impressed with the transfer speed.
quick question and its always confused me when travelling. Im off to Portugal this week and will be looking to use my Monzo card. Whilst at an ATM if im ask to convert the currency rate should I choose Euro or GBP?
And also the same if im paying at a shop, should I select pay in Euro or GBP?
Hey, itās always better to choose the local currency (in this case EUR), this way Monzo gets to apply the currency conversion at the Mastercard rate.
99,999% cases you want to select local currency, so EUR in this case. All options to pay in card currencyās are no different than paying with debit card from high street bank. Itās called dynamic currency conversion and always includes some markup and not always the best exchange rate.
Some merchants might claim that they canāt accept payment in EUR (very rarely itās true) and few ATMs donāt allow to withdraw without DCC, but usually you can navigate between yes/no and select local currency for withdrawals.
Was at the Airport train ticket machine. Rejected first two attempts, but it was an insert and remove card reader. Assumed it was magnetic, turned on and it worked. Other than that, agree most places accept chip and pin. However, as already noted, quite a few places only accepted Portuguese cards. But taking out cash on your Monzo means itās only a slight inconvenience.
just to add a reply. weve just come back from Portugal (Albufeira area) and pretty much used the card everywhere. ATMās seemed OK. I was a bit wary of the Euronet ATMās but seemed OK. Was getting a rate of around ā¬1.10 for the first few days, then it dropped to ā¬1.09. Used in Lidl, Petrol stations and several restaurants in the area.
Just got back from a few days in Lisbon, didnāt have a great time with Monzo. Lots and lots (Iād say 75%) of card readers refused our Monzo cards and my Halifax Clarity card. One guy told us that thereād been issues with Monzo and Halifax cards āfor the last few weeksā but before that theyād been fine.
Overall, it wasnāt a huge deal for us because we were able to get cash out at ATMs without any trouble, but on one occasion we werenāt near an ATM and had to use a Santander card, which came with a hefty fee. Bit annoying, hopefully it can be sorted out.
In January I went to Portugal and monzo was working just fine.
Now, I came back again and almost any payment terminal was refusing the monzo card.
The only working payment terminal was the Santanderās one.
To withdraw money, any ATM works without any problems.
Already contacted monzo support and they say they are aware and trying to fix the issue.