nickh
21 May 2018 12:31
1
Hi Monzo,
Figured I’d add my card to Apple Pay, but it seemed to stall after I inputted my PIN number.
Feeling that I may be entering the wrong PIN, I went to the reset PIN screen - Took a photo of my drivers licence, which was fine.
But the selfie video wouldn’t record any sound (certainly not on play back), and the layout was overlapped - See image.
Anyone advise what to do next?
Hi @nickh
Sorry to hear that there has been an issue
So we can look into this, would you be okay to give us a message through the in app chat?
2 Likes
nickh
21 May 2018 12:33
3
Sure thing - I’ll do that now
1 Like
nickh
21 May 2018 16:29
4
Hi @HughWells
Managed to sort the pin recovery side of things.
However, I’ve noticed quote a few UI bugs on the iPhone X - Not sure if these new known issues - Most stem from the tabs bar at the bottom being overlayed (like in the image above).
I’m afraid this is a known issue with iOS - engineers are aware but I don’t think a fix is yet available for the libraries from Apple
1 Like
system
(system)
Closed
17 November 2018 16:51
6
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