# Pay at Pump Fuel **URL:** \ **Category:** Monzo Chat\ **Created:** [7 August 2017 17:51 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174 "2017-08-07T17:51:14Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![Jon11a](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@Jon11a](https://community.monzo.com/u/Jon11a)\ **Post date:** [5 December 2017 20:47 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/44 "2017-12-05T20:47:59Z")
Great idea. I have emailed this evening, tried my card again this week and it asked me again to use the kiosk. This is the last place I have found that doesn’t accept the Monzo card, although it works fine in the petrol station kiosk and in store. Hope this gets sorted soon. 😉 ---
**Author:** ![JasSmiths](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/jassmiths/32/11146_2.png) [@JasSmiths](https://community.monzo.com/u/JasSmiths)\ **Post date:** [5 December 2017 21:40 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/45 "2017-12-05T21:40:12Z")
Thanks Simon! I’ll drop them an email and see if we get anywhere! ---
**Author:** ![Feathers](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/feathers/32/45868_2.png) [@Feathers](https://community.monzo.com/u/Feathers)\ **Post date:** [7 December 2017 07:27 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/47 "2017-12-07T07:27:22Z")
I’m not sure that your bank’s website is necessarily the most sensible place to tell that story… ---
**Author:** ![Feathers](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/feathers/32/45868_2.png) [@Feathers](https://community.monzo.com/u/Feathers)\ **Post date:** [7 December 2017 07:59 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/49 "2017-12-07T07:59:39Z")
OK, I was wondering from the way it read! ---
**Author:** ![anon70133985](https://avatars.discourse-cdn.com/v4/letter/a/bc8723/32.png) [@anon70133985](https://community.monzo.com/u/anon70133985)\ **Post date:** [8 December 2017 22:28 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/50 "2017-12-08T22:28:36Z")
My Monzo New Current Account Debit MasterCard doesn’t work at Costco Pay at Pump. Costco in Uk only accept Amex or debit cards so I would expect it to work. This would be a barrier to me using Monzo as my sole current account. Such a shame ! ---
**Author:** ![Feathers](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/feathers/32/45868_2.png) [@Feathers](https://community.monzo.com/u/Feathers)\ **Post date:** [9 December 2017 08:43 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/51 "2017-12-09T08:43:26Z")
Didn’t you ask them to change their acceptance rules to cover all debit cards? ---
**Author:** ![anon88643288](https://avatars.discourse-cdn.com/v4/letter/a/5f8ce5/32.png) [@anon88643288](https://community.monzo.com/u/anon88643288)\ **Post date:** [16 December 2017 13:27 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/52 "2017-12-16T13:27:23Z")
This is the response I received from Morrisons after asking their intentions regarding the current account card. ![23](https://cdck-file-uploads-global.s3.dualstack.us-west-2.amazonaws.com/monzo/original/2X/1/1d18ced580b9059f95dca263f6b730eb887407bc.png) I bet their blacklist is updated much quicker, mind. Time will tell, so we shall see what happens in January! I hope they’re true to their word, my nearest Morrisons petrol station is literally 0.1 miles away. ---
**Author:** ![JasSmiths](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/jassmiths/32/11146_2.png) [@JasSmiths](https://community.monzo.com/u/JasSmiths)\ **Post date:** [16 December 2017 17:14 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/53 "2017-12-16T17:14:06Z")
Great result if they stick to it, at least they’re aware of Monzo which is a step in the right direction! ---
**Author:** ![GalaxyMergirl](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/galaxymergirl/32/15976_2.png) [@GalaxyMergirl](https://community.monzo.com/u/GalaxyMergirl)\ **Post date:** [16 December 2017 18:13 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/54 "2017-12-16T18:13:53Z")
Do the Mastercard Rules actually allow whitelisting only certain Mastercards (within a product category)? Absolutely awful practice. ---
**Author:** ![Jas\_williams](https://avatars.discourse-cdn.com/v4/letter/j/ccd318/32.png) [@Jas\_williams](https://community.monzo.com/u/Jas_williams)\ **Post date:** [16 December 2017 20:32 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/55 "2017-12-16T20:32:14Z")
As you can pay instore and not just at the pump Morrison’s can prob get away with it ---
**Author:** ![anon42710219](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@anon42710219](https://community.monzo.com/u/anon42710219)\ **Post date:** [19 December 2017 11:37 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/56 "2017-12-19T11:37:37Z")
I have a new CA Card and thought is was now possible to use these for offline transactions such as pay at pump but having tried several times I have not been successful the card is simply rejected ☹ Is there a solution to this as I cannot switch to Monzo as my main account if stuff like this doesn’t work? ---
**Author:** ![anon41219820](https://avatars.discourse-cdn.com/v4/letter/a/e95f7d/32.png) [@anon41219820](https://community.monzo.com/u/anon41219820)\ **Post date:** [19 December 2017 10:28 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/57 "2017-12-19T10:28:58Z")
Hi @anon42710219 Sorry to hear that this has been an issue ☹ Pay-at-pump isn’t usually an offline transaction but if you could DM me your email I will take a look at what’s happening for you ---
**Author:** ![anon13257399](https://avatars.discourse-cdn.com/v4/letter/a/7bcc69/32.png) [@anon13257399](https://community.monzo.com/u/anon13257399)\ **Post date:** [19 December 2017 11:09 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/58 "2017-12-19T11:09:50Z")
Hi Hugo. Should I deduce from this that pay @ pump should now be working? I gave up on it long ago (even with CA preview) and have been using my other current account. ---
**Author:** ![mozzauk](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/mozzauk/32/99947_2.png) [@mozzauk](https://community.monzo.com/u/mozzauk)\ **Post date:** [19 December 2017 11:11 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/59 "2017-12-19T11:11:30Z")
The only 2 pay at pump stations I have found that the monzo CA debit card doesnt work is Morrisons and CostCo ---
**Author:** ![anon44204028](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@anon44204028](https://community.monzo.com/u/anon44204028)\ **Post date:** [19 December 2017 11:11 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/60 "2017-12-19T11:11:37Z")
I think it depends on the brand (Tesco, Morrisons, ASDA, Cosco UK) as to weather it works or not and if their software is up to date ---
**Author:** ![anon42710219](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@anon42710219](https://community.monzo.com/u/anon42710219)\ **Post date:** [19 December 2017 11:22 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/61 "2017-12-19T11:22:25Z")
Sorry I assumed they were offline as when I use a card from another account to doesn’t show the transaction in any way for a couple of days, it’s Morrisons pay @ pump if that helps ---
**Author:** ![anon98360489](https://avatars.discourse-cdn.com/v4/letter/a/a9a28c/32.png) [@anon98360489](https://community.monzo.com/u/anon98360489)\ **Post date:** [19 December 2017 11:34 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/62 "2017-12-19T11:34:18Z")
Same for me. Morrisons pay at pump simply rejects card as unsupported card type. Not asking for PIN ---
**Author:** ![Feathers](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/feathers/32/45868_2.png) [@Feathers](https://community.monzo.com/u/Feathers)\ **Post date:** [19 December 2017 11:38 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/63 "2017-12-19T11:38:52Z")
If you look at the thread above, you’ll find that Morrisons are proposing a change in the new year to support our cards correctly. ---
**Author:** ![GalaxyMergirl](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/galaxymergirl/32/15976_2.png) [@GalaxyMergirl](https://community.monzo.com/u/GalaxyMergirl)\ **Post date:** [19 December 2017 12:41 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/64 "2017-12-19T12:41:13Z")
Morrisons has apparently acknowledged they’re blocking Monzo cards intentionally (by maintaining a whitelist of cards they allow and blocking everything not on it). ~~I’d suggest filing a complaint with Mastercard, given this behaviour appears to violate honour all cards (though they might argue they honour it, just not at the pump… that seems sketch to me):~~ [edit - @RichardR has stated Monzo would prefer acceptance complaints about the Monzo card go to Monzo instead of to Mastercard, leaving the Mastercard link for reference/any issues you have with Mastercards from other banks] [https://www.mastercard.us/en-us/consumers/get-support/report-problem-shopping.html](https://www.mastercard.us/en-us/consumers/get-support/report-problem-shopping.html) ---
**Author:** ![BLD](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/bld/32/9706_2.png) [@BLD](https://community.monzo.com/u/BLD)\ **Post date:** [19 December 2017 21:10 UTC](https://community.monzo.com/t/pay-at-pump-fuel/15174/65 "2017-12-19T21:10:42Z")
FWIW, I tried using CA for Pay at pump at Chevron in Georgia USA yesterday. Wasn’t accepted (having input (Chip and) PIN, display stated ‘transaction cancelled’. Interestingly, same happened with Curve; a test transaction of $1 is pending on Curve, nothing on Monzo CA. Tried both cards as both debit and credit - same result. Monzo was also not accepted at the station EPOS via magstripe; ended up resorting to Amex, which worked first time. [Previous page](https://community.monzo.com/t/pay-at-pump-fuel/15174.md?page=2) [Next page](https://community.monzo.com/t/pay-at-pump-fuel/15174.md?page=4)