# Overriding TouchID with passcode? iOS **URL:** \ **Category:** Monzo Chat\ **Created:** [20 October 2016 17:49 UTC](https://community.monzo.com/t/overriding-touchid-with-passcode-ios/6441 "2016-10-20T17:49:06Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![anon98424221](https://avatars.discourse-cdn.com/v4/letter/a/dbc845/32.png) [@anon98424221](https://community.monzo.com/u/anon98424221)\ **Post date:** [20 October 2016 17:49 UTC](https://community.monzo.com/t/overriding-touchid-with-passcode-ios/6441/1 "2016-10-20T17:49:06Z")
**Hi Guys and Girls šŸ‘‹** I am an šŸ“± user and currently use my :monzo: everyday and have done for a fair while šŸ•¶ is it possible to override the fingerprint access with a passcode like unlocking your phone? maybe itā€™s a feature I havenā€™t worked out but a tad annoying if your wearing gloves šŸš“ā€ā™‚ļø or have greasy fingers šŸ” Thanks! ---
**Author:** ![Andy1](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@Andy1](https://community.monzo.com/u/Andy1)\ **Post date:** [20 October 2016 18:33 UTC](https://community.monzo.com/t/overriding-touchid-with-passcode-ios/6441/2 "2016-10-20T18:33:24Z")
Iā€™m an android user, I donā€™t think fingerprint verification is a thing for us yet. But if it is in future Iā€™ll need to be able to use an alternate verification method. There are people (like me) with constant skin issues which prevent fingerprints from being recognised. Iā€™ve never thought of it, good call! ---
**Author:** ![NamesKieran](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/nameskieran/32/50568_2.png) [@NamesKieran](https://community.monzo.com/u/NamesKieran)\ **Post date:** [20 October 2016 20:21 UTC](https://community.monzo.com/t/overriding-touchid-with-passcode-ios/6441/3 "2016-10-20T20:21:54Z")
There is no passcode override for TouchID as of yet but further security measures are in the works. šŸ˜† ---
**Author:** ![alexs](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/alexs/32/2443_2.png) [@alexs](https://community.monzo.com/u/alexs)\ **Post date:** [21 October 2016 08:27 UTC](https://community.monzo.com/t/overriding-touchid-with-passcode-ios/6441/4 "2016-10-21T08:27:44Z")
Following on from Kieranā€™s comment, hereā€™s what Hugoā€™s considering - > [@Touch ID to access app](https://community.monzo.com/t/touch-id-to-access-app/4464/6): > > Yes, we want to use the cardā€™s PIN as a fallback, so if you fail TouchID you could log in with your PIN. In order to release soon we couldnā€™t include it yet, but itā€™s totally an option, specially if we see many people with this kind of problem (broken Touch ID, etc.). Thanks a lot for the feedback heart_eyes There was a lengthy discussion on various security options (including the use cases for PIN numbers) in this topic too > [@App, Security and Privacy (Fingerprint, Pin, or Password)](https://community.monzo.com/t/android-app-security/6218): > > I signed up for Monzo due to what I have seen on colleagues IOS App. Now I question whether that was wise even during a Beta period. I donā€™t understand how any developer for a mobile OS can develop a financial application without ANY security features. Implementing a simple Pin or Password, Fingerprint Sign on or even JUST the requirement of re-entering the CVV number when depositing - cannot be rocket science. If it is for your developers, then an app like that should not be released. You rā€¦ ---
**Author:** ![beningreenjam](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/beningreenjam/32/3544_2.png) [@beningreenjam](https://community.monzo.com/u/beningreenjam)\ **Post date:** [21 October 2016 08:30 UTC](https://community.monzo.com/t/overriding-touchid-with-passcode-ios/6441/5 "2016-10-21T08:30:39Z")
I knew we talked about PIN as a fallback, but hadnā€™t considered it being the cardā€™s PIN. Thatā€™s simple yet clever ---
**Author:** ![anon98424221](https://avatars.discourse-cdn.com/v4/letter/a/dbc845/32.png) [@anon98424221](https://community.monzo.com/u/anon98424221)\ **Post date:** [21 October 2016 10:01 UTC](https://community.monzo.com/t/overriding-touchid-with-passcode-ios/6441/6 "2016-10-21T10:01:52Z")
Thanks for all the ideas and info gang! Agreed @beningreenjam I was just thinking of using the iOS passcode, using the card PIN would add that extra layer if your phone got stolen! ---
**Author:** ![Andy1](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@Andy1](https://community.monzo.com/u/Andy1)\ **Post date:** [21 October 2016 12:51 UTC](https://community.monzo.com/t/overriding-touchid-with-passcode-ios/6441/7 "2016-10-21T12:51:59Z")
I think there is something to be said for the android pay way on this. You donā€™t have any security on the app, but you have to have a secure lock screen to use it. That would be a perfectly acceptable way forward IMO. ---
**Author:** ![anon98424221](https://avatars.discourse-cdn.com/v4/letter/a/dbc845/32.png) [@anon98424221](https://community.monzo.com/u/anon98424221)\ **Post date:** [21 October 2016 13:25 UTC](https://community.monzo.com/t/overriding-touchid-with-passcode-ios/6441/8 "2016-10-21T13:25:19Z")
ah, the iOS app had zero security at the start, then a 5digit passcode was introduced and now TouchID. I remember seeing facial/audio recognition for the android app being an idea previously. Has this been released? ---
**Author:** ![alexs](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/alexs/32/2443_2.png) [@alexs](https://community.monzo.com/u/alexs)\ **Post date:** [21 October 2016 13:29 UTC](https://community.monzo.com/t/overriding-touchid-with-passcode-ios/6441/9 "2016-10-21T13:29:16Z")
> [@anon98424221](#): > > I remember seeing facial/audio recognition for the android app being an idea previously. Has this been released? This has been implemented by a Monzo competitor actually, I think itā€™s a pretty terrible idea - although I havenā€™t tried it, to be fair - because I guess you have to be stationary, in order to verify via video & there canā€™t be too much background noise for the audio so thatā€™s no good if youā€™re making you way through a train station & trying to login to the app, for example. Just to be clear, I know that Monzo plans to use (or already uses - I didnā€™t have to go through the extra verification) > selfie-to-ID picture comparison services see > [@newspaper UK Challenger Bank, Monzo, Chooses AU10TIX BOS 2nd Generation Online ID Authentication & Selfie-to-ID Picture Comparison Services - PRWeb](https://community.monzo.com/t/newspaper-uk-challenger-bank-monzo-chooses-au10tix-bos-2nd-generation-online-id-authentication-selfie-to-id-picture-comparison-services-prweb/6448): > > Press release published today: [http://www.prweb.com/releases/2016/10/prweb13783285.htm](http://www.prweb.com/releases/2016/10/prweb13783285.htm) UK challenger bank Monzo Bank (Formerly Mondo Bank) has signed a 2-year contract with AU10TIX to power customer acquisition and fraud protection ID document authentication and selfie-to-ID picture comparison services. Monzo Bank clients can now benefit from a speedier and more streamlined onboarding experience and the most advanced ID fraud and risk protection capabilities. & Jonas has mentioned, that will actually probably be video verification. Thatā€™s fine for 2 time verification (once when you register & once when youā€™re verifying your identity for Monzo - if your cardā€™s been stolen, for example) but I wouldnā€™t want to use it regularly.. ---
**Author:** ![anon6662200](https://avatars.discourse-cdn.com/v4/letter/a/7feea3/32.png) [@anon6662200](https://community.monzo.com/u/anon6662200)\ **Post date:** [21 October 2016 19:57 UTC](https://community.monzo.com/t/overriding-touchid-with-passcode-ios/6441/10 "2016-10-21T19:57:55Z")
I would also like to see this, my Touch ID sensor must be on its way out because I have to try a few times then it seems to lock me out and have to type my password in on the main lock screen to allow I through again! Dylan ---
**Author:** ![beningreenjam](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/beningreenjam/32/3544_2.png) [@beningreenjam](https://community.monzo.com/u/beningreenjam)\ **Post date:** [21 October 2016 20:22 UTC](https://community.monzo.com/t/overriding-touchid-with-passcode-ios/6441/11 "2016-10-21T20:22:40Z")
> [@anon6662200](#): > > my Touch ID sensor must be on its way out because I have to try a few times then it seems to lock me out and have to type my password in on the main lock screen to allow I through again! Are you on iOS or Android? If iOS thereā€™s an accessibility feature that can help alleviate this problem. Iā€™m not sure if Android has any solution though. For anyone experiencing a similar problem on iOS: Open Settings \> General \> Accessibility, then scroll to Interaction, open the Assistive Touch page and switch the Assistive Touch toggle to green. Youā€™ll then have a virtual home button. Touch ID is still required on the physical home button, but if thatā€™s wearing out then use the virtual one for non Touch ID related tasks. ---
**Author:** ![anon6662200](https://avatars.discourse-cdn.com/v4/letter/a/7feea3/32.png) [@anon6662200](https://community.monzo.com/u/anon6662200)\ **Post date:** [21 October 2016 23:47 UTC](https://community.monzo.com/t/overriding-touchid-with-passcode-ios/6441/12 "2016-10-21T23:47:37Z")
Hey, Home button is fine but it seems to not like my fingerprint very much, thatā€™s the issue. Dylan