Issue: In recent months, I’ve observed that opening transactions in the app is a laggy experience. I’ve linked a video below to show this. There doesn’t seem to be a pattern wrt to what type of transactions are laggy. Deleting the app and reinstalling it hasn’t helped either.
For context, I have:
2 regular pots
8 savings pots
13 custom categories
2 linked accounts
And have had Monzo as my main bank account since 2019 (so quite a large amount of transactions)
I share the context because I remember working on a project some years ago for a customer (I’m in software) and the complexity of a user’s configuration resulted in some rather hideous JOIN queries that resulted in gigabyte’s of data being downloaded with every click / refresh of a page.
Regarding the video:
I click on a transaction at 0:01
The transaction opens at 0:14
I then click on the category around 0:16
The category opens at 0:28
I apply the category at 0:33
Details to reproduce: Click into a transaction OS: iOS 26.5 Device: iPhone 15 Pro Max App Version: 7.28.0 #7280051
I’m having the same issue (IPhone 17 Pro, latest iOS and Monzo app versions) and have tried all these things but it’s still extremely laggy. Been like this for a number of weeks now, at least over 1 month but cannot remember when it started.
I’m not seeing any major lag at all on Android at the moment - using v7.29.0 beta #7290051 and I don’t recall any major lag with any recent-historical versions either.
I can scroll through the Joint account feed (thousands & thousands of transactions) and click on a random transaction and it shows almost instantly.
I could go all the way back to 2018, but it’d take me a while to scroll through that lot
