Online chat

Does anyone know what time they are active? I asked a question at 3 and had a response pretty much straight away asking me for more information and then nothing since I replied. Is there any other way to make contact apart from the online chat

Hi @Lisae1980 :wave:

Welcome to the forums! I’m sorry about the wait time you’re having at the moment, sometimes it can be a little busier than normal :pensive:

You can call us on 0800 802 1281. One of the team should get back to you as soon as possible in the meantime.

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Thank you