Does anyone know what time they are active? I asked a question at 3 and had a response pretty much straight away asking me for more information and then nothing since I replied. Is there any other way to make contact apart from the online chat
Welcome to the forums! I’m sorry about the wait time you’re having at the moment, sometimes it can be a little busier than normal
You can call us on 0800 802 1281. One of the team should get back to you as soon as possible in the meantime.