No payment notifications

(Jay) #1

I smashed my phone screen on Friday :anguished: the screen still works but the touch screen doesn’t. I logged into :monzo: on my girlfriend’s phone so I could see my balance. I’ve noticed that I stopped receiving notifications on my broken phone. Today, I borrowed a phone and logged into :monzo: on that phone as well. My girlfriend is still getting notifications when I make payments, but I don’t get any on either phone.

(Hugo Cornejo) #2

So sorry @thejayo that your notifications are getting misrouted!

It’s definitely not the expected behaviour and we’ll investigate to try to sort it out. Fingers crossed :slight_smile:

(Jay) #3

Hi @hugo,

I logged out of my girlfriend’s phone and started getting notifications on my borrowed phone, so it’s working fine for me now.