No notification for my Joint Account request

[robcross]

I sent a request to open a joint account with my partner about a week ago and, as yet, she’s not received anything by way of notification.
Does it normally take a while?

When I go to the Joint Account application area in the App, it says that they are “getting in touch with (my partner) to confirm”.

[Rat_au_van (Em)]

It’s basically instant

Get your partner to check their Monzo feed

If it’s not there then contact in app chat, search contact us in the help section if you can’t see a link

[misterm]

You could also try your partner making the request, it might just come straight through and problem solved. If that fails too maybe it’s a bigger issue that needs looking at

[robcross]

Thanks for the help.
Nothing came through on her feed but I did as you suggested and went to make a request from her side and it was there, ready to accept.
Problem solved!