New card delivery

Hi. My card expires at the end of December 2021 and I checked the help categories to see what the process is. I’ve got 2 questions:

  1. The help info states that Monzo will notifiy me before the card is delivered. How will that be ie through the app or by post?

  2. The help info also states that the card can be sent overseas by DHL, but not all countries are included. Where are the list of countries and is the Philippines included on the list?

Any help is greatly appreciated, many thanks in advance.

You will get a notification in app 8-11 weeks before it expires. At this point if you input the address where you’d like it to be delivered to and if it’s outside the UK you’ll be charged £30.

If the country you want isn’t listed Monzo cover that with the below statement

Here is the list of countries so it looks like the Philippines is ok


Thank you for the information and prompt reply it’s greatly appreciated.

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