# New Card Delivery Time **URL:** \ **Category:** Help\ **Created:** [23 January 2017 18:29 UTC](https://community.monzo.com/t/new-card-delivery-time/7233 "2017-01-23T18:29:45Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![anon87701904](https://avatars.discourse-cdn.com/v4/letter/a/c5a1d2/32.png) [@anon87701904](https://community.monzo.com/u/anon87701904)\ **Post date:** [23 January 2017 18:29 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/1 "2017-01-23T18:29:45Z")
Hey! Does anyone know if I request the card and top up £100 now, when it is likely to arrive? Online I can see 1-2 working days then also 1-2 weeks so I’m not sure which it would be. Also, if the card doesn’t arrive before I go on holiday can I have the £100 top-up refunded? Thanks ---
**Author:** ![alexs](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/alexs/32/2443_2.png) [@alexs](https://community.monzo.com/u/alexs)\ **Post date:** [23 January 2017 18:31 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/2 "2017-01-23T18:31:55Z")
The time from signup to reaching the top of the waiting list & the card being posted is still 1-2 weeks, it took 11 days for this user recently - [https://community.monzo.com/t/waiting-list-question/7153/5?u=alexs](https://community.monzo.com/t/waiting-list-question/7153/5?u=alexs) Judging by Monzo’s Instagram story, the team was pretty busy getting cards ready for delivery today! ![](https://cdck-file-uploads-global.s3.dualstack.us-west-2.amazonaws.com/monzo/original/2X/a/a6336cb2391c574f0e77935de518efcf4a5d33be.PNG) ![](https://cdck-file-uploads-global.s3.dualstack.us-west-2.amazonaws.com/monzo/original/2X/5/5af4bd26b0df7d354229667acd300833e31efbfa.PNG) The card’s sent 1st class so it’ll then be delivered in 1-2 working days 🙂 If you’re going away in less than 2 weeks, I’d be happy to send you a golden ticket so that you can skip the queue 🎫 The £100 is a deposit into your account so you can withdraw the money from an ATM as soon as you get the card if you want to. Take a look at [these tweets](https://twitter.com/MonzoLoveTweets) from other Monzo users & the app’s features in Monzo’s [blog](https://monzo.com/blog/) before you do though, there’s a lot more to Monzo than the lack of fees for transactions abroad… ---
**Author:** ![thom\_horne](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/thom_horne/32/20611_2.png) [@thom\_horne](https://community.monzo.com/u/thom_horne)\ **Post date:** [23 January 2017 22:40 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/3 "2017-01-23T22:40:28Z")
After topping up my card only took two days to reach me. I live in the South East of London in one of the farther out boroughs. ---
**Author:** ![anon87701904](https://avatars.discourse-cdn.com/v4/letter/a/c5a1d2/32.png) [@anon87701904](https://community.monzo.com/u/anon87701904)\ **Post date:** [23 January 2017 23:55 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/4 "2017-01-23T23:55:47Z")
Thanks for getting back to me. Thanks so much that’s so kind of you, I have left everything to the last minute again so frantically trying to get the travel card sorted! But I just wanted to check, I used a link from money super market that mentioned skipping the waiting list, then I am now at the section where it asks you to deposit a sum on the card for the card to be sent out, so does that mean once I do this the card should just take 1-2 days to be posted? Or is there still a 1-2 week wait after you have deposited your money. Thanks again 🙂 ---
**Author:** ![alexs](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/alexs/32/2443_2.png) [@alexs](https://community.monzo.com/u/alexs)\ **Post date:** [24 January 2017 00:01 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/5 "2017-01-24T00:01:30Z")
You’re welcome 🙂 > [@anon87701904](#): > > I used a link from money super market that mentioned skipping the waiting list, then I am now at the section where it asks you to deposit a sum on the card for the card to be sent out Great! That means you’re at the point where you should receive the card in the post after 1-2 days, once you make the deposit 🎉 BTW, you can check out tips from other travellers who’ve used Monzo in the country(s) you’re visiting here - > [@Travelling with Monzo airplane](https://community.monzo.com/t/travelling-with-monzo/6009): > > Travel tips and advice on using Monzo abroad from our high-flying community! If you don’t see the country you’ve visited or plan to visit, please feel free to start a new thread, and we’ll get it added to the directory slightly_smiling_face Note: There may be issues making withdrawals from mag stripe ATM’s if your identity has not been verified or you have not [enabled mag stripe withdrawals](https://community.monzo.com/t/any-chance-of-mondo-cards-supporting-magstripe-atms/1252/6) in the app. [List of non-mag stripe ATMs](https://community.monzo.com/t/list-of-non-mag-stripe-atms/1694) (Worldwide) [Africa](https://community.monzo.com/t/travelling-with-monzo-africa/7991)[The Americas](https://community.monzo.com/t/travelling-with-monzo-the-americas/7914)[Asia](https://community.monzo.com/t/travelling-with-monzo-asia/7990)[Europe](https://community.monzo.com/t/travelling-with-monzo-europe/7976)[Oceania/Austr…](https://community.monzo.com/t/travelling-with-monzo-oceania-australia/7992) Have a good trip! 🏖 ---
**Author:** ![anon72642500](https://avatars.discourse-cdn.com/v4/letter/a/97f17d/32.png) [@anon72642500](https://community.monzo.com/u/anon72642500)\ **Post date:** [28 January 2017 10:16 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/6 "2017-01-28T10:16:39Z")
Hi. I’m really interested to know where you see the top-up option? I’ve requested my card (a few days ago) but I can’t see any information about either the queue, my place in it or any top-up options? What am I missing/doing wrong? Thanks. ---
**Author:** ![alexs](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/alexs/32/2443_2.png) [@alexs](https://community.monzo.com/u/alexs)\ **Post date:** [28 January 2017 10:20 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/7 "2017-01-28T10:20:49Z")
Hi, you won’t have the option to top up your account until you’ve reached the top of the queue. Monzo are experimenting with the holding screen, at the moment so some users don’t see their place in the queue - > [@Cannot see my place in the queue](https://community.monzo.com/t/cannot-see-my-place-in-the-queue/6191/14): > > @anon43130362 I’m afraid this confusion is totally our fault. We are tuning things behind the scenes to be able to send cards at a better rate and maximise our expansion. Because of that now we have 2 versions of the app running in parallel, some people get one that shows you the waiting list position and others don’t. The output is the same though. Currently, if you don’t invite the 3 friends you’ll get a card too just by waiting a bit. If you don’t want to wait… well, you can invite 3 friends… Regardless, the wait time is [about 1-2 weeks](https://community.monzo.com/t/waiting-time/7096/2) right now so you’ll be at the top 🔜 ---
**Author:** ![anon72642500](https://avatars.discourse-cdn.com/v4/letter/a/97f17d/32.png) [@anon72642500](https://community.monzo.com/u/anon72642500)\ **Post date:** [28 January 2017 12:10 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/8 "2017-01-28T12:10:57Z")
That’s great - thanks! Looking forward to getting my card… ---
**Author:** ![anon94523163](https://avatars.discourse-cdn.com/v4/letter/a/b5ac83/32.png) [@anon94523163](https://community.monzo.com/u/anon94523163)\ **Post date:** [28 January 2017 21:39 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/9 "2017-01-28T21:39:32Z")
I paid the initial top up of £100 on Monday 23rd at 3pm and it came the next day at 11am, was extremely impressed with the delivery time. I found a golden ticket on Twitter also allowing me to skip the queue, ---
**Author:** ![anon54254311](https://avatars.discourse-cdn.com/v4/letter/a/ccd318/32.png) [@anon54254311](https://community.monzo.com/u/anon54254311)\ **Post date:** [13 May 2017 19:15 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/10 "2017-05-13T19:15:45Z")
I ordered my card at 3pm on Friday 12th of May and it arrived at 11am on Saturday 13th of May. Couldn’t believe it! ---
**Author:** ![Avishai](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/avishai/32/25776_2.png) [@Avishai](https://community.monzo.com/u/Avishai)\ **Post date:** [14 May 2017 11:11 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/11 "2017-05-14T11:11:37Z")
@anon54254311 Can you please drop Alex your activation time and monzo user number (it’s at the bottom of settings page) in this topic: > [@Number of Monzo Users](https://community.monzo.com/t/number-of-monzo-users/4196/154): > > Drum roll please drum… @alexs My fiancées Monzo number is!… 201,856 Card activation was today grimacinghugsslightly_smiling_face And welcome! 😃 🎉 ---
**Author:** ![anon52477607](https://avatars.discourse-cdn.com/v4/letter/a/b487fb/32.png) [@anon52477607](https://community.monzo.com/u/anon52477607)\ **Post date:** [21 June 2017 11:45 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/12 "2017-06-21T11:45:04Z")
Hey I have just signed up go Monzo as I am leaving for Canada on Friday, going to see how it is abroad. I have left it late but I have made my deposit in a desperate hope it comes tomorrow as my flight is on Friday morning! Anyone have experience of it coming the next day to lower my blood pressure? Also quite excited by how this works! Thanks! ---
**Author:** ![alexs](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/alexs/32/2443_2.png) [@alexs](https://community.monzo.com/u/alexs)\ **Post date:** [21 June 2017 11:55 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/13 "2017-06-21T11:55:40Z")
The card’s sent 1st class so _hopefully_ you’ll get it in time 🙂 There’s more details (& caveats) in this blog - > About 93% of First Class post is delivered the next day with the remainder generally arriving the day after. A small number of letters take up to five days. If you order a card and it doesn’t arrive within this timeframe, let us know and we’ll send you a replacement. > **[From desktop design to your doorstep: A Monzo card’s journey](https://monzo.com/blog/2017/06/09/journey-of-a-card/)** > > A stage by stage walkthrough of how Monzo cards are produced. ---
**Author:** ![Avishai](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/avishai/32/25776_2.png) [@Avishai](https://community.monzo.com/u/Avishai)\ **Post date:** [21 June 2017 12:38 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/14 "2017-06-21T12:38:18Z")
Hi @anon52477607 Chances are in your favour! If you live in London, you can ask support (twitter DM or email [help@monzo.com](mailto:help@monzo.com)) about popping over to their offices to pick up card - if you don’t get it in tomorrow’s mail. 👀 I’m so happy to see sudden onboard users, it’s just a confirmation how convincing Monzo as a product is. 😃 Just remember that backup card is strongly advised, as Monzo is still in beta. Here’s even [Canadian Wiki](https://community.monzo.com/t/monzo-in-canada-wiki/9441) for you and once you are back, we’d appreciate some feedback about your trip in this [Monzo in Canada](https://community.monzo.com/t/monzo-in-canada-discussion/5005) discussion. 🕶 ---
**Author:** ![anon52477607](https://avatars.discourse-cdn.com/v4/letter/a/b487fb/32.png) [@anon52477607](https://community.monzo.com/u/anon52477607)\ **Post date:** [21 June 2017 17:09 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/15 "2017-06-21T17:09:14Z")
Thanks for your reply. Yes I have plenty of cards that could work but was looking for a good exchange rate (not easy with the £ the way it is!) Will be sure to let you all know how I get on. I do live in London so may pop by just in case! ---
**Author:** ![anon62277267](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@anon62277267](https://community.monzo.com/u/anon62277267)\ **Post date:** [6 July 2017 09:48 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/16 "2017-07-06T09:48:27Z")
I applied for my card on the Sunday, due to a small cashflow issue couldn’t top it up until the Monday lunchtime, my card arrived first thing Tuesday morning. I was very impressed ! As with some other posters on here I applied via a link on MoneySavingExpert so jumped the waiting list ---
**Author:** ![anon91223302](https://avatars.discourse-cdn.com/v4/letter/a/7feea3/32.png) [@anon91223302](https://community.monzo.com/u/anon91223302)\ **Post date:** [27 July 2017 11:43 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/17 "2017-07-27T11:43:12Z")
Hi good day I would like to no hw long the card take to come when u make a order for it? ---
**Author:** ![alexs](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/alexs/32/2443_2.png) [@alexs](https://community.monzo.com/u/alexs)\ **Post date:** [27 July 2017 11:48 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/18 "2017-07-27T11:48:07Z")
Hi, I’ve moved your post here, as you’ll find the answer to your question [earlier in the thread](https://community.monzo.com/t/new-card-delivery-time/7233/13?u=alexs). I hope that helps 🙂 ---
**Author:** ![anon62742049](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@anon62742049](https://community.monzo.com/u/anon62742049)\ **Post date:** [4 August 2017 13:29 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/19 "2017-08-04T13:29:17Z")
Dismayed to see that delivery could be as much as 1 to 3 weeks! I registered on 4 Aug - nothing yet so now into the second week and hope that the admin is improving. ---
**Author:** ![BobT](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/bobt/32/5151_2.png) [@BobT](https://community.monzo.com/u/BobT)\ **Post date:** [4 August 2017 13:43 UTC](https://community.monzo.com/t/new-card-delivery-time/7233/20 "2017-08-04T13:43:33Z")
> [@anon62742049](#): > > Dismayed to see that delivery could be as much as 1 to 3 weeks! It should be 1 to 3 days. Not sure where you saw 1 to 3 weeks? > [@anon62742049](#): > > I registered on 4 Aug - nothing yet so now into the second week and hope that the admin is improving. Today is the 4th August 🙂 [Next page](https://community.monzo.com/t/new-card-delivery-time/7233.md?page=2)