I signed up with Monzo app and I completed all my info 2 days ago. But now I need to change my delivery PO address and my address info due to COVID-19 reasons, but I can’t login to my account, view my account information or chat with your help Center.
There are no buttons except the card Activation button.
The app shows only this :
What shall I do?! Please advise, or the card will be lost in mail.
Also, I would like to ask you about the card delivery package or letter size?! And if it need a signature or not?
Can I get the card 16-digits by calling Monzo service directly if I couldn’t reach the PO box or forward the card due to lockdown?