The most legacy bank thing is having to wait 24 hours for the virtual card to be registered before you can use it.
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£100 contactless limit ? For virtual card, not physical… looks strange.
I’m sure it’s ready in less than 24 hours. I think it takes a few hours for them to activate the card in the app
Just get rid of the ugly ■■■ physical card for the RBS style, bring the fee free abroad spending to the rewaed account level like Lloyds did and then Natwest will just about be there in getting it all right.
And do away with “let’s put you in the frame” every time I want to make a payment.
I do not want to see myself looking like a chubby mess every time I transfer money.
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It appears to have stopped doing this with me, even with new payees.
Oh this was a nightmare this morning, and all I was trying to do was the view the card details for my new credit card. Not fun!
Most Natwest group thing
Not sure if it’s just me but NatWest app wouldn’t load earlier, it’s now loading but very slow. Also open banking connections are all showing expired to NatWest when they weren’t. Cannot currently reconnect them, getting an error.
A bit slow for me, too, but working.
Apple Wallet not connecting either now.
App still a bit slow but both my NatWest debit and credit cards have just updated OK in Apple Wallet.
I’ve had no issues on my app on Android.
It’s back up and working for me now.
Invest section showing gain/loss is now kept in-app rather than clicking through to an external URL. Green text might also be a new addition as I haven’t seen that colour for a while
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Finally! It used to do my head in you had no way of knowing performance other than to remember if the number had gone up or down.
Would be nice if Lloyds did this also.
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NatWest seem to think changing the reference for a payee is a big deal.
I change the reference everytime i send money to a friend because each reason is different.
They have now put a £750 limit on a payment where you change the reference, on top of the big notification of ‘payee changed’ after sending.
I don’t think they imagine the use of the reference the way I do.
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Does anyone know if new direct debits show up before they’re taken?
I have a rented council garage and they sent me a letter saying the direct debit has been set up, first payment isn’t due to be taken until August 26th but the app still says I have no direct debits.
Should it show them as pending (fist direct for example show it as soon as it’s set up), or will it only show up once the first payment is taken?
It won’t show up until the first payment has been taken. Once that’s done it’ll then show in the direct debit list.
1 Like