# NatWest Chat **URL:** \ **Category:** Fintech Chat\ **Created:** [19 January 2019 19:56 UTC](https://community.monzo.com/t/natwest-chat/58145 "2019-01-19T19:56:52Z")\ **Posts on this page:** 1\ **Showing post:** 21
**Author:** ![dragosMLT](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/dragosmlt/32/58186_2.png) [@dragosMLT](https://community.monzo.com/u/dragosMLT)\ **Post date:** [21 January 2019 11:35 UTC](https://community.monzo.com/t/natwest-chat/58145/21 "2019-01-21T11:35:25Z")
I fully understand you pain @Ryan1992 as I have used in the past NatWest for a year and I can truly say their internet banking and mobile app are the works I have used (and I have experienced banks from 3 countries now, Wester and Eastern Europe). Their system is very slow and I never fully understood what is the amount of money I actually have as usually payments too even 3 days to appear on my balance. I have since moved away from them and I am so happy. Nevertheless, I see that **Monzo** is using them for international `Euro` payments. Very interesting to see how that goes: > NatWest is currently our correspondent bank. This means that payments to Monzo _from_ other European banks in Euro get to us via NatWest. But even the **Monzo team** is skeptical as they actually recommend `TransferWize` > Whilst we work to add the ability to send and receive international payments “natively”, through the app, we’d recommend using TransferWise for your international payments. > [@More reliable bank transfers from Europe](https://community.monzo.com/t/more-reliable-bank-transfers-from-europe/48784/8): > > Hi all, Since we last updated you in July, we’ve been working to increase the reliability of payments from other countries into your Monzo account. This post is a status report on what we’ve been up to, and what we’re still working on. NatWest is currently our correspondent bank This means that payments to Monzo from other European banks in Euro get to us via NatWest. They have to take an extra “hop” before reaching Monzo, but this lets us take advantage of NatWest’s international presence and… --- _[View the full topic](https://community.monzo.com/t/natwest-chat/58145)._