I was spending today relaxing with just one job to do this afternoon - pay for my car hire with NW CC.
Until the postman came with a letter from NW saying I had to call them urgently because my card has been restricted due to suspected fraudulent transactions.
So I do that to be told I have to go to a branch with some ID.
Now, that’s only a 20 minute drive and £2 parking, but I need the card this afternoon and I won’t have another opportunity to visit a branch until the middle of March because I’ll be out of the country.
I was half an hour in the branch being checked - mostly over the phone by some clown who had to have the branch name spelled out to him three times.
Luckily it has now been confirmed that I am me, but it has left a sour taste - and it has never happened before.