You could always go to Virgin which currently is better than proper Nationwide. Free overseas on the debit card, free overseas use and 0.25% on the cashback card.
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I’ve got numerous options for fee free spending abroad (Monzo, Kroo, Algbra, Zero etc.) but I like Nationwide’s ethics and 90% of its offering. I was just saying that I shan’t be using Nationwide over the coming months because it can’t provide me with what I want when I go abroad and I don’t want to have to keep swapping and changing day to day spending.
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Nationwide has an automated service for telephone banking, which allows you to carry out limited transactions by pressing the numbers on your phone, but you can’t speak to a person to make payments for you.
You can also make payments to existing payees through a Nationwide ATM. It shows you a list of your payees and you select the one you want to pay, and enter the amount etc. I often used this method before I was converted to internet banking. I presume it’s still available, but I haven’t tried it for over ten years.
As far as I know, they removed that facility a while back.
It’s still available according to their website:
“pay bills or transfer money to existing payees”
Interesting. They made a thing of removing it maybe six or seven years back. Maybe too many people objected to it.
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Or maybe they did remove it but have never updated their website. 
I’m not sure if this is a new thing or just something I’ve never noticed before.
Statements now show transaction references and I cannot for the life of me remember it showing that before!
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Yes strangely it now shows on the statement but not in the app! And you won’t see the reference when sending money anywhere.
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That’s one thing that’s really bugging me, having to wait for a statement to figure out what a payment was for!
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Ooo savings wallet
Is this only through a branch?
Pardon my ignorance but what actually is the wallet for. Is it actually “wallet sized” to fit in your pocket? Or like it’s for pay in slips?
I think (don’t laugh) it’s for storing mini statements. It’s supposed to be a passbook replacement for the firmly paper-based.
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But why? If you’re not going to use it?
I’m surprised they still do something like this to be honest.
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What are you going to do with the wallet, then? Are you going to stand it open on the sideboard, as an ornament?
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Sounds right up my street I love paper haha
Might pick one up myself. Was it quick? Or did you have to book an appointment.
Wonder what would happen if people just ask for a savings wallet? Seems like it would be simpler for them to give one rather than having to go through the application for an account that the customer may not really use
You just know they all chatted about you when you left 
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