The best time to open the account would be near the end of the month, because then you can put another £200 in a few days later when the next month begins.
Last app update includes a staged rollout of a “Statements & Documents” section. Will finally be able to view these in app.
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I already have the feature, I can finally easily grab a credit card statement without “The Internet Bank” now. 
Is it just me or is the credit card statement history transaction list not showing up for previous statements in the app?
Mine are all in there. Interestingly my closed accounts also show up in that section of the app.
At last, I’ve been waiting for this for ages.
They couldn’t get the splash screen right, though.
It says to go to Profile, then Settings, then Manage Documents.
Except there’s no Settings. I spent 5 minutes looking for Settings to find that Manage Documents is under Profile.
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It is very untidy. Needs to group and hide old/closed accounts under a submenu.
Creaky app aside it’s not a bad account. Free debit card use abroad is worth having.
Not necessarily if you open some in Virgin which might become Nationwide before you’re 23.
I’ve got a joint FlexAccount with Nationwide, but am looking to open a sole account as well.
Does anyone know if Nationwide will still hard search for an additional account?
They definitely didn’t for me when I opened an extra sole current account in May.
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Ah great, thanks. Will give it a go!
They did for me earlier this month. They tell you in the application process that they do soft one first to check account eligibility and then if you submit a hard one.
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Received an email today outlining some minor changes to their credit card agreement.
They will now refuse transactions relating to gambling (which could include meals at a casino) or digital currencies, and overpayments can be returned to either an account which they have a DD for, or to any Nationwide account that you hold.
You can now download statements within the Nationwide app 
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I’ve only opened them in branch (when my sons have turned 11). I think I got account details on a piece of paper straight away.
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If you’re an adult it can be done all online I think. When I opened accounts for my teenage children I could do most of it online but I needed to go into a branch with them.
I guess you can’t expect to have it all. A fully maintained branch network, UK-based call centres and decent account perks too. Something has to give.
That being said, I am still surprised by this move. They are hardly struggling and they aren’t under pressure from shareholders to perform either, due to their structure.
Outsourcing of CS doesn’t necessarily mean a bad experience though. Some of the worse customer service experiences I have ever had have been UK-based.
Those adverts were always going to backfire. You never know what the future holds, so it’s best to focus on your own offering, rather than dissing the competition.
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Looks like it’s only the generic website chat bit. The in house staff being used to deal with the complex stuff.
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