I did a friend a favour this week by getting him some diesel via pay at pump. I warned him that he would need to transfer the amount into Monzo by the end of the day and he promised faithfully to do so. Well he didn’t and not only that he went to ground leaving me overdrawn the next morning and feeling angry and stupid. Monzo were totally brilliant! They credited my account with the overdrawn amount and will collect the balance over the next three weeks interest free.A lesson learnt in trust by me but also a reminder of the excellent choice I made when choosing Monzo.
This is good to hear… a bank looking after their customers for a change.
It’s got me thinking… this should be an actual thing… short term emergency loans… would certainly help remove payday loans from society…which are no help to anyone…
Many banks do this or similar things already via their specialist financial care teams
This was done via chat quickly and without pomp or fuss !
My kind of bank !
Large inverted commas !
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